"I am writing to thank you for your letter. I have just received the replacement Magnolia stellata ‘Jane Platt’ and the Chaenomeles ‘Jet Trail’. It is just this kind of personal attention towards customers that encourages them not only to continue to patronise a company but also to recommend it to one’s friends, which I shall certainly do.
"I appreciate your very good service, and I look forward to doing business with you in the near future. Once again many thanks."
"Very happy with previous orders and service provided."