"I have just received my delivery from you and I am absolutely ecstatic with my plants, the condition, the packing and the friendly deliveryman."
"Further to my visit to your nursery last week, may I confirm safe receipt of the replacement tree. Also may I thank you for the courteous and helpful manner in which you resolved the problem. It has been a pleasure to deal with your company.
Paul Smith July 2010
"It is extremely informative now and certainly covers a very wide range of information and detail