"Thank you for your new printed catalogue.
With reference to Charles Williams’ introduction, please keep the printed catalogue in future years. It is the combination of printed catalogue and on-line ordering that is so helpful. An on-line catalogue is nothing like so convenient and browsing through the different plants available is more difficult (flipping back and forth to compare different plants is so much easier and more enjoyable in the paper version). I think many of your customers would agree!
Thanks for your excellent service over many years.
Tony G, Burncoose Customer
"very helpful response to tel call and ease of use of the web site...thanks"
"Placed order with Allison earlier today over telephone which was a very pleasant and successful experience. We'll be back! "