"I look forward to the printed catalogue also as it still has its place, whilst drinking tea in the garden and it's nice to be away from the computer..
The website is easily useable and looks good.
The Chelsea win did encourage me to buy from you as it shows a passion for horticulture whereas other internet companies may have good websites but mediocre offerings!"
"No. Your website is just about perfect."
"Dear Folks. I received my 80th birthday gift this morning from my phone pal in France via your company and I have to let you know that you have done me proud. The plant you sent is in absolutely perfect condition, is a perfect example and I am devoting an entire planter outside my front door to this exquisite specimen. Most sincerely."