"Very efficient and good value"
"I am writing to thank you for your letter. I have just received the replacement Magnolia stellata ‘Jane Platt’ and the Chaenomeles ‘Jet Trail’. It is just this kind of personal attention towards customers that encourages them not only to continue to patronise a company but also to recommend it to one’s friends, which I shall certainly do.
"The plants arrived safely today and in such excellent condition! If they die I know it will be my fault!! Lovely service and thank you."