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"I was worried about ordering a tree online but your packing is brilliant. The magnolia especially must have been so tricky to wrap but it arrived completely unscathed with not a leaf or twig broken. Well Done and Thank You so much. Both items are planted according to your website advice and they are looking good straight away.
Jacinta West - 03 Feb 2012
"I ordered a Hoya plant from you late Saturday evening and it arrived today Thursday. I want to let you know how pleased I am. The plant looks very healthy and is well developed. But more than that your packaging was very impressive and I am sure helped the plant to survive the journey in good condition. Many thanks.
Peter Everett - 03 Feb 2012
"I received the Buddleja ‘Sungold’ yesterday in excellent condition, a very well shaped and healthy plant. Thank you very much.
Mary Hale - 03 Feb 2012
"Received my second order of plants from you today. Yet again very quick delivery and healthy well packed plants. Looking forward to putting in my next order.
Angela Ravenscroft - 03 Feb 2012
"Just a line to let you know that my order has arrived safely – ahead of schedule at that! Well done to all concerned. Absolutely delighted with the plants that arrived in particular the Hoya’s…..Really fine plants thank you very much, and not as much as a bent leaf in transit.
Carol Hopper - 03 Feb 2012
"Just a note to say thanks for the delivery of my order, the plants were packaged brilliantly and arrived in perfect condition as usual, but much to the surprise of the delivery driver that plants could be transported via a courier so successfully! The plants themselves look healthy too. I look forward to seeing my new flower bed flourishing.
Helen Ford, Devon - 03 Feb 2012
"Received my order on Friday. Well impressed with the service and especially with the packaging, no plastic used apart from plastic netting! Thank you.
Linda Burley - 03 Feb 2012
"Thanks for the delivery of excellent plants. I look forward to placing further orders.
Dominic Byrne - 03 Feb 2012
"Many thanks for my order. I am delighted and extremely satisfied with the quality of the plants and your service. This was my first order and I am sure will not be my last.
Diane Everton - 03 Feb 2012
"Just a quick note to let you know the plants arrived this morning as you stated. Box was well packed, no damage apparent. Plants watered, looking to get them into the garden this weekend. Excellent service.
Martin Oliver - 03 Feb 2012
"please don't stop the paper catalogue as suf=ggested in the editorial. The website is great for ordering specific plants once identified but I use the catalogue to get ideas of combinations which would be far more difficult and timeconsuming without a catalgue
Burncoose Customer. - 03 Feb 2012
"Tried to login but had trouble but rang your phone number with basket number and every thing was dealt with very efficiently
Burncoose Customer - 31 Jan 2012
"Found the advice given on the telephone most helpful and kind.
Burncoose Customer - 30 Jan 2012
"none. excellent service. I look forward to them arriving
Burncoose Customer. - 28 Jan 2012
"Plants were delivered this morning (Thurs. 26 Jan.) beautifully packed and looking in superb condition. And an extra Helleborus niger marked 'free' on your delivery slip. THANK YOU VERY MUCH. We'd have no hesitation in contacting you again and would also to recommend you to anyone we know. With gratitude, Carolyn Sheasby
Carolyn Sheasby - 27 Jan 2012
"Only great service and help from steve
Burncoose Customer - 26 Jan 2012
"A very helpfully website along side your wide variety of plants. I am looking forward to seeing how the Luma shrubs/trees develop.
Burncoose Customer - 25 Jan 2012
"when up-dating my basket - taking plants in and out - my daughter needed to show me how to do it. Once I understood how it was easy.
Burncoose Customer. - 25 Jan 2012
"Have visited your nursery several times whilst on holiday and always find something 'new' to buy.
Burncoose Customer - 24 Jan 2012
"Thank you for your new printed catalogue. With reference to Charles Williams’ introduction, please keep the printed catalogue in future years. It is the combination of printed catalogue and on-line ordering that is so helpful. An on-line catalogue is nothing like so convenient and browsing through the different plants available is more difficult (flipping back and forth to compare different plants is so much easier and more enjoyable in the paper version). I think many of your customers would agree! Thanks for your excellent service over many years.
Tony G, Burncoose Customer - 20 Jan 2012
"couldn't find the specific plant, email you and got a prompt helpful response - hence placed an order
Burncoose Customer - 20 Jan 2012
"The shrubs have always been well packed in the past and are always in good condition
Burncoose Customer - 15 Jan 2012
"delighted to find the plant at your nursery, not one garden centre in epsom has this iris and it is so lovely in winter. I browsed for ages and will surely buy more from you especially the mimosa!!!
Burncoose Customer. - 13 Jan 2012
"Non. Marvellous website, could find everything - even when I couldn't remember the name, a colour was sufficient.
Burncoose Customer - 10 Jan 2012
"Great selection of hard to find trees.
Burncoose Customer - 06 Jan 2012
"I WRITE SOFTWARE NOT DISSIMILAR TO YOUR WEBSITE. I AM THEREFORE VERY CRITICAL OF SUCH USER INTERFACES. (SO IS MY BOSS) I COULD FIND NO FAULTS WITH YOUR SITE. MY COMPLIMENTS TO YOUR SOFTWARE ENGINGEERS AND PROGRAMMERS
Burncoose Customer - 01 Jan 2012
"First order carefully packed & plants in good shape
Burncoose Customer - 29 Dec 2011
"I orderd and paid for my magnolia on Wednesday 21st Dec and as it was for my wife's Christmas present told her that what I had orded and said it would arrive after Christmas to my surprise it arived today 22nd and is now planted in the garden and will be unveiled on Christmas morning. Well done all of you David Shrimpton. Thank you so much.
Burncoose Customer - 22 Dec 2011
"have used you before, know you are brilliant!
Burncoose Customer - 19 Dec 2011
"I KNOW THE QUALITY OF YOUR PLANTS IS VERY GOOD, SO FOR ME ITS NOT JUST ABOUT THE EASE OF USING YOUR WEB SITE, BUT THE WONDERFUL QUALITY OF YOU PLANTS!
Burncoose Customer - 19 Dec 2011