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"The web site is a real improvement and much quicker than before. I really find photos very helpful particularly with your specialist plants like camellias."
Burncoose Customer

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"Many thanks for sending the replacement Cytisus Battandieri; it arrived yesterday in wonderful condition. I appreciate your prompt attention. Your plants are excellent quality and first class value. I am sure I shall purchase from you again, thanks for your prompt and professional response. Kind regards. "
Maggie Manders

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"Many thanks for having a great selection, easy method of purchase and the chance to win gift tokens. What more could any customer want? All the best- Catherine"
Burncoose Customer

Chelsea 2013 - Silver Gilt medal for us.....

Customer Quotes

I have nothing but praise for you quality, service and staff. Truly excellent and wont hesitate to recommend.

Burncoose Customer - 22 Apr 2012

At last a proper nursery - Kelways and Scott's gone in my area - i shall visit when in cornwall on holiday

Burncoose Customer - 20 Apr 2012

I have been very pleased with the quality of your plants and service.

Burncoose Customer - 16 Apr 2012

Good plants, easy to order, good communication.

Burncoose Customer - 16 Apr 2012

thank you was looking for specific magnolia and you were they only one who had what i was loking for cant wait to receive my plant

Burncoose Customer. - 15 Apr 2012

Couldn't remember password and when requested a reminder to be sent nothing happened so had to phone nursery. However, lady at nursery very helpful.

Burncoose Customer - 12 Apr 2012

Only good. Fantastic range of plants. Helpful staff. Brilliant website. And now I'm sounding like a bit of a 'suck up'!

Burncoose Customer - 12 Apr 2012

lovely selection of plants, easy to order -proper job!

Burncoose Customer - 12 Apr 2012

Love your site and printed catalogue and hope to re-order many times in the future

Burncoose Customer - 03 Apr 2012

I like the full information about the plants I am considering buying--especially for shrubs and trees. Some websites give none. Also I got a rapid response to an email query.

Burncoose Customer - 30 Mar 2012

I really like that the contents of the basket were saved, thus avoiding time. Most sites do not do this and the contents are lost.

Burncoose Customer - 29 Mar 2012

Good website and easy to use...also great that you can pay when you pick up your order. Customer centred!

Burncoose Customer - 28 Mar 2012

Think website is brill - fantastic choice (couldn't find any of these plants in local garden centres) and feel confident from good, clear info given. Photos lovely, liked being able to see all my choices in final basket.

Burncoose Customer - 26 Mar 2012

We did visit your nursery when on holiday in Cornwall and always remembered it. Then looked for your stall at the Hampton Court Flower show, so have used your company

Burncoose Customer - 26 Mar 2012

Couldn't find out how to cancel an item at first (there's no Remove Item option), but a call to your phone helpline sorted that out very quickly: very helpful operator.

Burncoose Customer - 23 Mar 2012

I have only just discovered your website and will use it again.

Burncoose Customer - 17 Mar 2012

My previous experience of ordering from your website was excellent - that's why I came back.

Burncoose Customer - 17 Mar 2012

I thought it was a brilliant....super brilliant website. I could have shopped for ever, and forwarded my order to a friend to inspire her. Very good photos and helpful notes. It wouod be good to sign up for seasonal tips and even though I hate auto e mails, it would be an excellent reference if your monthly advice tipped into my inbox and I'm sure it would extract further orders!! Can't wait to see my plants

Burncoose Customer - 15 Mar 2012

Quick efficient ordering. Site clear and easy to use

Burncoose Customer - 13 Mar 2012

Web site was very good and I had excellent additional help from Steve when I telephoned about delivery. all around excellent service Thank you

Burncoose Customer - 13 Mar 2012

none all was very easy - i am not very god at navigating myself on web sites but yours was brilliant!

Burncoose Customer - 11 Mar 2012

Excellent description of camellias, and hardiness etc. And superb selection to choose from - which makes it difficult to choose!

Burncoose Customer - 10 Mar 2012

The service on the telephone has been exemplary, particularly by Stephen Dance

Burncoose Customer - 09 Mar 2012

Thank you for the clear instructions in plain but natural English.It was as close as you can get to talking to a real person.

Burncoose Customer - 09 Mar 2012

Your staff on the phone are very helpful

Burncoose Customer - 08 Mar 2012

you seem to have an excellent balance of classical plant choices for example you were the only site from5 to have all the RHS plants listed in their latest combination planting book

Burncoose Customer - 02 Mar 2012

Really enjoyed working through your website, very tempting to buy everything!

Burncoose Customer - 29 Feb 2012

Your website was a joy to use and also all the interesting information it contained was useful in deciding which plants I wanted. I use at least 3 other websites for ordering plants so I am not new to gardening websites.

Burncoose Customer - 28 Feb 2012

No problems at all. Your website is refreshingly clear and easy to navigate. This is my first purchase of plants from the web and the information pertaining to both the item itself and how to complete the transaction couldn't have been more helpful. Many thanks indeed- Catherine

Burncoose Customer - 28 Feb 2012

Many thanks for having a great selection, easy method of purchase and the chance to win gift tokens. What more could any customer want? All the best- Catherine

Burncoose Customer - 28 Feb 2012