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Please click here for latest ordering information. We are having to implement an hourly limit in order numbers due to demand. We are short staffed, so the phone is not being answered as quickly as normal. We are despatching your orders as fast as possible, however there may be a delay of up to two weeks. UK orders only no exports.

Please note once despatched, your delivery may take 1-3 days due to the high volume with the couriers. Your plants will be fine during this time.

Full plant information & availability is shown online.

The nursery is now open to the public between 10am and 4pm. Please follow instructions on site, card payments only, no cash. Click and collect is also available.

THE CAFE & GARDENS ARE CLOSED TO THE PUBLIC UNTIL FURTHER NOTICE
Last updated 14/05/20 10:00.
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Nursery Guidelines

This news article is from our news archive, details may be out of date - thank you.
Effective today

Dear Customers.

UPDATED 14/05/2020 10:10.

ONLINE SHOP

Due to unpresidented demand it is now necessary to restrict the number of daily orders we can process, until staff & stock restrictions come back to normal.

We are spreading the limit out throughout the day to give those that order later in the day a fairer chance of ordering. You will find the ability to order or not will vary throughout the day.  You will be able to continue adding plants to your basket during this time however you will not be able to place your order until the checkout becomes available again.

IMPORTANT if you are already in the 'checkout process' and the system is switched off you will be able to continue to place your order.  If you return to your basket during the 'checkout process' you will not be allowed back into the checkout system until it is turned back on again.

This has been unfortunately necessary to support the staff we do have working and ensure they can continue to do so, it will also ensure you will be able to recieve your plants promptly. 

This limit will be monitored and will be adjusted accordingly. 

THE NURSERY

The nursery is now open to the public again from 10:00 until 4:00 every day.  Please follow social distancing guidelines and instructions around the nursery. Please note card payments only at this time, no cash. Click and collect is available.

THE CAFE & GARDENS

These will remain closed until further notice.

We appreciate how frustrating this action will be at this time, and thank you for your understanding.

 

Andrew Mills

Nursery Manager

 


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Burncoose Nurseries: Gwennap, Redruth, Cornwall TR16 6BJ
Telephone: +44 (0) 1209 860316 Fax: +44 (0) 1209 860011 Email: info@burncoose.co.uk
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