Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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Took me a while to work out where I might find a certain plant (not knowing which category it would be in)and then I saw the A-Z on the right hand navigation.

Burncoose Customer. -

Absolutely None, ease of use and impressive website and photographs encouraged one to place an order. Also obtaining new password was achieved within seconds...excellent turnaround and user friendly

Burncoose Customer -

Even your cust survey was user friendly easy & quick to complete with no annoying bugs...impressive.

Burncoose Customer -

Have known of your company over many years of gardening:

Burncoose Customer -

Your brochure is stunning and is a pleasurable accompaniement to morning coffee over several months of the year. Wish your nurseries were closer then I could browse the live plants. [cost of travel to you is prohibitive though I have bought from your stands at Tatton. Wish it were worth your while to exhibit at the Arley (Cheshire) Garden Festival at the end of June each year . . .

Burncoose Customer -

Great site with lots of choice. The alphabetical listings were very easy to navigate and very useful as I was choosing plants againts a garden plan. Waiting nervously to see quality and size of shrubs and plants I have bought now!

Burncoose Customer -

Keep up the good work

Burncoose Customer -

Excellent web site and a great choise of plants, especially less common varieties . Glad I found you !

Burncoose Customer -

Generally, the site is fine and easy to navigate. A bit more information on plants (e.g. hardiness) might be helpful.

Burncoose Customer. -

A very nice website and looking forward to receiving my order.

Burncoose Customer -

more photos of plants please - not everything has a photo - it nice to have the reassurance of a photo to make sure what you are ordering is what you have seen / think you are ordering.

Burncoose Customer. -

I've always been impressed with the quality of plants delivered and the general level of service but adding the basic plant details noted earlier would save a huge amount of time (and sometimes angst, descriptions vary considerably from one publication to another and you can't always be sure they are all describing the same plant!)

Burncoose Customer. -

Good range of plants & well designed website. Have been a customer during the 1990's both via mail order & personal visits.

Burncoose Customer -

A big thank you to Jane for all her help!

Burncoose Customer -

You seem to have thought of everything!

Burncoose Customer -