6th January 2021. In line with the current government lockdown rules, Burncoose Nurseries is closed to visitors. However at present we are able to offer click and collect to local customers. This will be weekdays only, not weekends.
Mail order is continuing as normal. However please allow extra time for the couriers to deliver, once despatched from us. Sorry to say that some depots are experiencing high volumes of traffic, also staff shortages.
Customer Quotes
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VERY PLEASED YOU HAVE THE PLANTS I WANT."

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I was very pleased with the quality and strength of packaging when receiving my previous order."

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I was very pleased with the quality of the acer I ordered from you prviously and how well it has established itself over th past year"

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THe quality of the shrubs you sent me was very high in my last order, and I was very pleased with them."

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None. A very good website. I am encouraged to visit Caerhays Estate."

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I did want a little more information about growing zenobia in a pot. I sent an email and received a prompt reply. Good service."

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you were the only nursery that stocked my particular plant! very pleased as looked for ages.... can't wait to receive it!"

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Helpful & friendly phone advice for Steve following my email."

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Phoned to clarify size of plant. Very helpful lady gave me the information I needed"

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My sister opens her garden every year during the village flower festival and through the National garden scheme. We recommend you dozens of times a day and show your catalogue to loads of people who ask where to get certain plants from."

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having rung you i found cheerful and helpful advice"

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Plants arrived, well protected and looking healthier than any other mail order plants I've ever bought, congrats"

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Not sure whether I needed to go for the £19 postage as I was ordering a (small) tree. Rang your office and they advised. Not a big problem - I spoke to a nice helpful lady"

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I have already told many people how good your sevice is when I have found local garden centres inadeqate especailly in having enough staff on dury who know their stock to help."

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None - very clear, even for individuals with learning difficulties"

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Very good selection of plants and good customer service and healthy plant stock. Great"

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Very helpful company. Products are first class."

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You have a very good reputation based on my personal knowledge and recommendation from friends"

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I was directed to your site through a site called (I think) GrowonUs - which came up through a search on humulus lupulus. It took me directly to the required plant which was good."

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Website already has more info than most. I particularly like the information on soil type which is often missing elsewhere."

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I nearly gave up out of frustration and desperation at entering in Visa details then visa verification details then visa password protection etc. I'm certain it wont be like that again but the main flow is correct. Given today's climate I suppose I understand, and welcome, the extra financial security."

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I googled New Zealand specific plants and your site returned the correct results"

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Your plants look very exciting because they are not what I could get in my local garden centre. I am glad I have found you!!"

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I particularly liked the options on the website of searching for plants according to flowering time, location, style of garden etc."

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When I have bought from you previously I was very impressed with the packaging and health of the plant when it arrived. This is why I have come back to you this time."

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I love your selection of plants, and the website is exceptionally good."

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web-site clear and easy to use.I was impressed you rang to confirm that I would be collecting order."

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pleased with plants that i received from you last year. i definitely like to see catalogue before going on website "

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First time have purchased plants over internet.
Found your site through google inquiring about humulus climber - very easy/good site to use, do hope plants are as good!"

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I like the list you get when looking for plants in flower at particular times of the year - and also the list of suggested planting to go with plants you are interested in or have ordered."

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