Customer Quotes
Pages
102
"
No, the plants are cateorgised well and I find them informative."
Burncoose Customer. - 05 Aug 2009"
Just to let you know that Cornus capitata arrived safely just after noon today, beautifully packaged and in very good condition. Thanks to you all for attention to detail and if its not too late I would be glad to receive a copy of your free catalogue when you invoice me.
"
Sally Hughes - 29 Jul 2009"
I was a little previous with worrying and I am sorry for bothering you. The plants came this morning and I am very happy with them, they were wrapped exceptionally well and are all healthy plants, thank you once again. Kind regards.
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C Lloyd - 29 Jul 2009"
My first order with you arrived today. First class packing and the two shrubs are in excellent condition. The root growth is perfect. Well done.
"
Nigel Martin - 29 Jul 2009"
I wanted you to know that I am delighted with the plants that arrived last week, so beautifully packed. I am particularly pleased to have my old friend Azalea ledifolia ‘Alba’ again as the original petered out after 43 years, having been moved twice. I now understand better the cost of post and packing.
"
E P Harper - 29 Jul 2009"
Our Abutilon received this afternoon was so well packed and fresh – and a very good quality, now we look forward to the blooms.
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Chris Watson - 29 Jul 2009"
Many thanks for the replacement Azalea plant that arrived this morning in good condition and was a pleasant surprise. Please convey our thanks to your staff for such prompt and excellent service. We often visit friends living in Mullion and on our next trip to Cornwall we shall call into your nursery to thank you personally. Many thanks once again.
"
Trevor Edwards - 29 Jul 2009"
We received our Acer early yesterday morning and are delighted with it. Its packaging was excellent too - so well protecting the plant. The shape of the Acer and present height couldn’t be better for us. I would also like to thank the lady I spoke to in your office for her help and advice. If we ever need another tree I know where to go to, and if we go to Cornwall we will certainly visit your nursery. Many thanks for your excellent service.
"
Margaret Pratley - 29 Jul 2009"
Just to say - so pleased with the quality of the plants that arrived today and good to see they were well watered and looked happy (I get a good few mail order plants and not all arrive like that!). Many thanks for your good service.
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Margaret Clare - 29 Jul 2009"
I just wanted to say thanks for the Eucryphia and Corylus which arrived this morning. Super plants in tip top condition, thanks to careful packaging. I am sure I will be ordering again.
"
Tracey Hicks - 29 Jul 2009"
Just a brief line to inform you that my three plants arrived late this afternoon, intact and undamaged. The plants are excellent quality. Please accept my sincere thanks for having provided these when three other nurseries could not, and for the first class service and attention you have given to my order. Many, many thanks.
"
T T Carter - 29 Jul 2009"
I am writing to thank you for your letter. I have just received the replacement Magnolia stellata ‘Jane Platt’ and the Chaenomeles ‘Jet Trail’. It is just this kind of personal attention towards customers that encourages them not only to continue to patronise a company but also to recommend it to one’s friends, which I shall certainly do.
"
John Merrice - 29 Jul 2009"
I am writing to thank you for your letter. I have just received the replacement Magnolia stellata ‘Jane Platt’ and the Chaenomeles ‘Jet Trail’. It is just this kind of personal attention towards customers that encourages them not only to continue to patronise a company but also to recommend it to one’s friends, which I shall certainly do.
"
John Merrice - 29 Jul 2009"
My order has arrived safely today thanks to the excellent packaging. I am delighted with the quality of the three plants so thank you to all involved.
"
Diane Willcocks - 29 Jul 2009"
Thank you very much for the speedy despatch of my order of Hydrangeas and I should like to complement you on the expert packaging, there are several reputable Nurseries who could learn a lesson from you! I will be contacting you again soon with another order.
"
Ann Swatland - 29 Jul 2009"
Many thanks for the plant order which arrived safely on Thursday pm. As usual expertly packed.
Curator
Glasgow Botanic Gardens
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Paul Matthews - 29 Jul 2009"
Just a quick congratulations on your wonderful plant care instructions and information. I was very impressed.
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J Webb - 29 Jul 2009"
I just wanted to say how pleased I am to have got the Podocarpus salignus yesterday. I feel a bit like a child with a Christmas present! Also thank you to David for pointing out all the plants are from Chile; it had not occurred to me, and is very interesting. Maybe that is where I should look for plants for the damp areas of my garden. Many thanks.
"
Caroline Stone - 29 Jul 2009"
Just to let you know the plants I ordered arrived safely this morning. They are very nice, well branched and I am very pleased. Thank you all.
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Giles Reed - 29 Jul 2009"
I thought you should be congratulated on the efficiency of your mail order service and the quality of the plants delivered. I shall be placing further orders on the basis of this experience and will recommend you without reservation.
Well done.
"
Renata J Halstead - 29 Jul 2009"
Just to say thank you, we received our order and are very pleased with the plants.
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Mrs Bunnage - 29 Jul 2009"
Thank you very much for my lovely strawberry tree, which I received on Wednesday. It looks in lovely condition and I was very impressed with your packaging.
Many thanks.
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Candy Keast - 28 Jul 2009"
I telephoned the nursery yesterday to let you know that the Cotoneaster tree in my order had arrived with one of its main branches broken very close to the trunk. I did not expect such a prompt response. A replacement has just been delivered which I am pleased to say is in perfect condition.
Very many thanks. I shall be very happy to buy from you again, particularly as your stock list is so comprehensive, including many rarer subjects, sometimes difficult to track down!
"
Rosemary Hiscox - 28 Jul 2009"
Thank you for the box of plants, which arrived safely this morning. As usual the Erica and Phormium were perfectly packed – not a leaf out of place.
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Richard Focker - 28 Jul 2009"
A big thank you to you all. I was very pleased with my plants, packing etc. My first order and not my last.
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P Burrage - 28 Jul 2009"
Thank you for the order received today. I admit that based on previous experience elsewhere I usually await delivery with a vague sense of uneasiness. However, I need not have worried! The plants are first class and packed so carefully that I have to believe that they enjoyed their journey from Cornwall! I know that they will give me a great deal of pleasure, also your customer service is very good indeed. I look forward to placing further orders with you.
"
Martin Hollington - 28 Jul 2009"
Today my replacement hydrangeas arrived and I cannot praise the packaging of these goods too highly. This is how the person who recommended you originally described it. FAULTLESS!
The ‘Annabelle’ which he so highly praised is strong and health as are the other two. I shall look forward to their flowering and know that I shall not be disappointed. Thank you sincerely for your prompt action. With this kind of service your business cannot help but prosper and I shall not hesitate to recommend Burncoose Nurseries to others.
With sincere thanks.
"
Mrs M Walker - 28 Jul 2009"
Order received in very good condition. We are impressed with the quality of plants and packaging.
Many thanks.
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Ann Pendry - 28 Jul 2009"
Many thanks for the plants arrived as promised and in perfect condition; I am delighted.
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Theodora Bodger - 28 Jul 2009"
I just wanted to say thank you for my plants. They arrived when I asked that they should arrive, they were beautifully packed and they are good strong health plants. They were in the ground the same day that I received them and they are growing well. Thank you.
"
Pam Arnold-Foster - 28 Jul 2009
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