Thursday 24th September. Our online ordering service will be unavailable from 4:00p.m. today whilst we move servers. Hopefully everything will be back and running normally on Friday! Our phone lines/emails will be working as normal but we will not be able to take orders or answer any queries relating to orders, as we will not have access to the system either. Thank you for your patience in advance.
Customer Quotes
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"
As this was my first visit to this sight generally pictures very good and it was easy to look for plants was a little unsure of how to change a selection or size once added to basket other than that very easy to use "
Burncoose Customer. - 06 Sep 2008"
Took me a while to work out where I might find a certain plant (not knowing which category it would be in)and then I saw the A-Z on the right hand navigation."
Burncoose Customer. - 29 Aug 2008"
Absolutely None, ease of use and impressive website and photographs encouraged one to place an order. Also obtaining new password was achieved within seconds...excellent turnaround and user friendly"
Burncoose Customer - 28 Aug 2008"
Even your cust survey was user friendly easy & quick to complete with no annoying bugs...impressive."
Burncoose Customer - 28 Aug 2008"
Have known of your company over many years of gardening: "
Burncoose Customer - 27 Aug 2008"
Your brochure is stunning and is a pleasurable accompaniement to morning coffee over several months of the year. Wish your nurseries were closer then I could browse the live plants. [cost of travel to you is prohibitive though I have bought from your stands at Tatton. Wish it were worth your while to exhibit at the Arley (Cheshire) Garden Festival at the end of June each year . . . "
Burncoose Customer - 27 Aug 2008"
Great site with lots of choice. The alphabetical listings were very easy to navigate and very useful as I was choosing plants againts a garden plan.
Waiting nervously to see quality and size of shrubs and plants I have bought now!"
Burncoose Customer - 26 Aug 2008"
Keep up the good work"
Burncoose Customer - 12 Aug 2008"
Excellent web site and a great choise of plants, especially less common varieties .
Glad I found you !"
Burncoose Customer - 20 Jul 2008"
Generally, the site is fine and easy to navigate. A bit more information on plants (e.g. hardiness) might be helpful."
Burncoose Customer. - 19 Jul 2008"
A very nice website and looking forward to receiving my order."
Burncoose Customer - 18 Jul 2008"
more photos of plants please - not everything has a photo - it nice to have the reassurance of a photo to make sure what you are ordering is what you have seen / think you are ordering."
Burncoose Customer. - 15 Jul 2008"
I've always been impressed with the quality of plants delivered and the general level of service but adding the basic plant details noted earlier would save a huge amount of time (and sometimes angst, descriptions vary considerably from one publication to another and you can't always be sure they are all describing the same plant!)"
Burncoose Customer. - 06 Jul 2008"
Good range of plants & well designed website. Have been a customer during the 1990's both via mail order & personal visits."
Burncoose Customer - 04 Jul 2008"
A big thank you to Jane for all her help!"
Burncoose Customer - 26 Jun 2008"
You seem to have thought of everything!"
Burncoose Customer - 25 Jun 2008"
It is the best website I have come across, excetionally helpful and easy to use."
Burncoose Customer - 25 Jun 2008"
It good to find so many unusual plants "
Burncoose Customer - 19 Jun 2008"
None, ordered from you several times before and its a pleasure doing business with you!"
Burncoose Customer - 17 Jun 2008"
I always enjoy buying from Burncoose!
(I wish you'd sell your Magnolias at smaller sizes though!) "
Burncoose Customer - 17 Jun 2008"
I expected problems with a UK company but there were none...however, the plants are yet to come."
Burncoose Customer - 14 Jun 2008"
Website was easy to navigate. Order was easy to place and I look forward to receiving delivery over the course of the next week or so. Thanks."
Burncoose Customer - 13 Jun 2008"
Really good site and fantastic selection of plants .Will use you again"
Burncoose Customer - 04 Jun 2008"
Only my own ignorance, however having your telephone number easily accessible from your website meant I got expert advice before making my purchase."
Burncoose Customer - 03 Jun 2008"
If the plant is as healthy as the service then I absolutely will. I will also now consider this as an option for other presents - not something I had considered before."
Burncoose Customer - 03 Jun 2008"
Very helpful advice over the telephone. I was very pleased with the service I received."
Burncoose Customer - 03 Jun 2008"
A wonderful variety on offer - should keep us busy in the gardens for years on end."
Burncoose Customer - 01 Jun 2008"
We need more PICTURES PICTURES PICTURES on the web!!!
Also while you have a unbeatable selection of plants, but it would nice to be able to do a selective search like search by aspect and exposure for example. "
Burncoose Customer. - 30 May 2008"
Clear web site. Prompt acknowlegement of order"
Burncoose Customer - 29 May 2008"
no - I'm not up in web design so the simpler and more attractive the better. You hit the balance just right."
Burncoose Customer - 27 May 2008
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