6th January 2021. In line with the current government lockdown rules, Burncoose Nurseries is closed to visitors. However at present we are able to offer click and collect to local customers. This will be weekdays only, not weekends.
Mail order is continuing as normal. However please allow extra time for the couriers to deliver, once despatched from us. Sorry to say that some depots are experiencing high volumes of traffic, also staff shortages.
Customer Quotes
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"
Absolutely None, ease of use and impressive website and photographs encouraged one to place an order. Also obtaining new password was achieved within seconds...excellent turnaround and user friendly"

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Even your cust survey was user friendly easy & quick to complete with no annoying bugs...impressive."

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Have known of your company over many years of gardening: "

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Your brochure is stunning and is a pleasurable accompaniement to morning coffee over several months of the year. Wish your nurseries were closer then I could browse the live plants. [cost of travel to you is prohibitive though I have bought from your stands at Tatton. Wish it were worth your while to exhibit at the Arley (Cheshire) Garden Festival at the end of June each year . . . "

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Great site with lots of choice. The alphabetical listings were very easy to navigate and very useful as I was choosing plants againts a garden plan.
Waiting nervously to see quality and size of shrubs and plants I have bought now!"

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Keep up the good work"

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Excellent web site and a great choise of plants, especially less common varieties .
Glad I found you !"

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Generally, the site is fine and easy to navigate. A bit more information on plants (e.g. hardiness) might be helpful."

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A very nice website and looking forward to receiving my order."

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more photos of plants please - not everything has a photo - it nice to have the reassurance of a photo to make sure what you are ordering is what you have seen / think you are ordering."

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I've always been impressed with the quality of plants delivered and the general level of service but adding the basic plant details noted earlier would save a huge amount of time (and sometimes angst, descriptions vary considerably from one publication to another and you can't always be sure they are all describing the same plant!)"

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Good range of plants & well designed website. Have been a customer during the 1990's both via mail order & personal visits."

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A big thank you to Jane for all her help!"

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You seem to have thought of everything!"

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It is the best website I have come across, excetionally helpful and easy to use."

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It good to find so many unusual plants "

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None, ordered from you several times before and its a pleasure doing business with you!"

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I always enjoy buying from Burncoose!
(I wish you'd sell your Magnolias at smaller sizes though!) "

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I expected problems with a UK company but there were none...however, the plants are yet to come."

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Website was easy to navigate. Order was easy to place and I look forward to receiving delivery over the course of the next week or so. Thanks."

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Really good site and fantastic selection of plants .Will use you again"

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Only my own ignorance, however having your telephone number easily accessible from your website meant I got expert advice before making my purchase."

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If the plant is as healthy as the service then I absolutely will. I will also now consider this as an option for other presents - not something I had considered before."

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Very helpful advice over the telephone. I was very pleased with the service I received."

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A wonderful variety on offer - should keep us busy in the gardens for years on end."

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We need more PICTURES PICTURES PICTURES on the web!!!
Also while you have a unbeatable selection of plants, but it would nice to be able to do a selective search like search by aspect and exposure for example. "

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Clear web site. Prompt acknowlegement of order"

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no - I'm not up in web design so the simpler and more attractive the better. You hit the balance just right."

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You always seem to deliver quickly and you are a pleasure to deal with. We are an old Cornish family emigrated to the Highlands, so it is good to see a Cornish company up with or exceeding the rest of them. Kernow 4 ever etc........ "

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looked to be very interesting site and will revisit."

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