15th February, we are pleased to say that the nursery and gardens are open to visitors. We are also still offering click and collect orders from the website. Mail order is continuing as normal. However please be aware that courier deliveries can be delayed, due to high volumes.
Customer Quotes
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113
"
I telephoned for some advice and met with a friendly and genuinely helpful response which a) reassured me that I'd made an appropriate choice and b) made it likely I'd visit your site next time I'm in the market (and no doubt needing advice again)."
Burncoose Customer - 30 Oct 2008"
Only thatfirst choice plant was unavailable"
Burncoose Customer. - 30 Oct 2008"
Slightly fuller information on plant characteristics and care. The site is geared people who know what they're doing. This is not me."
Burncoose Customer. - 30 Oct 2008"
At one time the website was experiencing problems but I left it for a while and it cleared. It was saying refer to webmaster."
Burncoose Customer. - 29 Oct 2008"
forgot my password but received immediate e-mail"
Burncoose Customer - 26 Oct 2008"
You should allow people to opt out of the printed catalogue altogether and maybe have an electronic (paperless) option instead."
Burncoose Customer. - 24 Oct 2008"
more information on planting and care of plants would be helpful"
Burncoose Customer. - 24 Oct 2008"
No problem, when I E mailed a question about size of plant I got a very quick reply."
Burncoose Customer - 22 Oct 2008"
None.
Found site was very well thought through"
Burncoose Customer - 21 Oct 2008"
Some idea of pot size on despatch
Photos are generally good, but a enlarge facility would be even better."
Burncoose Customer. - 20 Oct 2008"
Whilst reviewing my basket, I found it difficult to go back to a DETAILED description of the individual plants I had chosen."
Burncoose Customer. - 17 Oct 2008"
I understand Guelder Rose is poison - you do not list this on your poison list."
Burncoose Customer. - 17 Oct 2008"
None it was very straightforward"
Burncoose Customer. - 16 Oct 2008"
We are looking forward to visiting nursery & gardens whilst on holiday next spring. Very pleased with quality of plants & packing. Delivery provider is 1st class too."
Burncoose Customer - 15 Oct 2008"
None, although delivery charges on overseas orders aren't listed. Not that that matters to be honest!"
Burncoose Customer. - 13 Oct 2008"
The plants are always excellent and carefully packaged- thank you!"
Burncoose Customer - 11 Oct 2008"
more pictures so I can see both flower and overall plant shape"
Burncoose Customer. - 11 Oct 2008"
I ordered this plant from someone last year,but
could not remember who. I found out its name by a lot of hard work, but tried a few merchants before thankfully I found you."
Burncoose Customer. - 09 Oct 2008"
thank you for being very helpful"
Burncoose Customer - 05 Oct 2008"
No problems, very easy to use!!!"
Burncoose Customer - 05 Oct 2008"
already have your plants in my clients garden"
Burncoose Customer - 05 Oct 2008"
As always, your staff have been very helpful with my order."
Burncoose Customer - 30 Sep 2008"
I telephoned to check availability and call was very well handled"
Burncoose Customer - 23 Sep 2008"
thanks a lot for previously sending v good plants"
Burncoose Customer - 17 Sep 2008"
Visited Caerhays a few years ago and wanted special anniversary gift from Cornwall and found website both of which are great."
Burncoose Customer - 15 Sep 2008"
Would definitely recommend you, but don't have anyone in mind at the moment."
Burncoose Customer - 15 Sep 2008"
Thought the site was great and hopefully we shall visit when next in Cornwall, pictures were beautifull."
Burncoose Customer - 15 Sep 2008"
excellent site."
Burncoose Customer - 11 Sep 2008"
As this was my first visit to this sight generally pictures very good and it was easy to look for plants was a little unsure of how to change a selection or size once added to basket other than that very easy to use "
Burncoose Customer. - 06 Sep 2008"
Took me a while to work out where I might find a certain plant (not knowing which category it would be in)and then I saw the A-Z on the right hand navigation."
Burncoose Customer. - 29 Aug 2008
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