6th January 2021. In line with the current government lockdown rules, Burncoose Nurseries is closed to visitors. However at present we are able to offer click and collect to local customers. This will be weekdays only, not weekends.
Mail order is continuing as normal. However please allow extra time for the couriers to deliver, once despatched from us. Sorry to say that some depots are experiencing high volumes of traffic, also staff shortages.
Customer Quotes
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"
No I think the website is packed full of quality products and guidance"
Burncoose Customer. - 28 Apr 2020"
Generally it's very comprehensive. Perhaps a little more on planting advice."
Burncoose Customer. - 28 Apr 2020"
Very helpful telephone advice recently."
Burncoose Customer. - 28 Apr 2020"
Yours was the only online nursery to have the exact plants I was seeking and to be able to deliver. Many thanks!!"
Burncoose Customer - 28 Apr 2020"
I have purchased from you before many years ago"
Burncoose Customer. - 28 Apr 2020"
The staff on the Telephone are very nice and helpful - well done"
Burncoose Customer - 28 Apr 2020"
None
Really efficient even with covid"
Burncoose Customer. - 28 Apr 2020"
I was very impressed with the first order I received, hence new order."
Burncoose Customer - 26 Apr 2020"
We love Burncoose nursery and sad we can’t visit but great to order online. "
Burncoose Customer - 26 Apr 2020"
Brilliant website. Easy to navigate. Found all plants we desired which were not mainstream more popular types. Was surprised to find them all here in one place. "
Burncoose Customer - 26 Apr 2020"
I was glad to be able to order from you - many nurseries seem to be not shipping orders at all."
Burncoose Customer - 25 Apr 2020"
No, I found it very helpful
and easy to use, although I have only looked in the ferns section."
Burncoose Customer. - 25 Apr 2020"
Absolutely love the quality of the plants I received! Beautiful and vigorous -placed a second order already "
Burncoose Customer - 25 Apr 2020"
Excellent service as always, plants arrived, beautiful specimens. Very pleased. Quality first class. "
Burncoose Customer - 25 Apr 2020"
No. I am glad to give you some business in these challenging times, though I would have liked even more to re-visit your fantastic nursery where I found so many good plants last year. They are all doing well in my new garden."
Burncoose Customer. - 25 Apr 2020"
I have used you several times as I find you have all I need with delivery "
Burncoose Customer. - 25 Apr 2020"
Keep up the good work - even though it is hard with all the safe guarding because of Covid 19 - gardens around the country look better because of this website!"
Burncoose Customer - 24 Apr 2020"
I do, mainly for business reasons not personal. Your YouTube Channel videos are great. "
Burncoose Customer - 24 Apr 2020"
Your delivery charges are comparatively high, but when we receive the beautifully packaged box, we know the true cost. You might like to mention the care you take when packaging your plants for delivery"
Burncoose Customer - 24 Apr 2020"
Thanks so much for keeping your business going during lock down. We really appreciate it"
Burncoose Customer. - 24 Apr 2020"
So thrilled with my magnolia tree called Betty after my mum who passed away 2 years ago Thankyou so much xx"
Burncoose Customer - 24 Apr 2020"
When I 'phoned with a query on the ordering form I received friendly and helpful advice."
Burncoose Customer. - 24 Apr 2020"
Not really a problem, but when plants are available or not available at present, perhaps a way of sorting these e.g. Available at the top. I do like the reminder system though to notify when the plant is in stock again and the date of estimated arrival."
Burncoose Customer. - 24 Apr 2020"
The wealth of information about each plant is fascinating. By far the most in depth compared to other sites. The "Tips & Advice" & "Other Suggestions" are great, as are some unique information "Good to Know" e.g. on the Berberis Darwinii. It would make a brilliant project / job for somebody interested to push all your information out to the public with an interest in horticulture, you have a great collection of knowledge. "
Burncoose Customer - 24 Apr 2020"
Plant information very full and useful"
Burncoose Customer. - 23 Apr 2020"
Thank you for all your encouragement and help today. I’m so relieved and happy to have the order go through. Thank you so much. "
Burncoose Customer - 23 Apr 2020"
Thanks for keeping going during these strange times, lovely to be able to keep growing things."
Burncoose Customer. - 22 Apr 2020"
I was worried I wouldn't be able to get my order accepted because of Covid19. However, my basket was saved as you promised, and by getting up early I was able to send it off and get it processed the next day. Thank you. "
Burncoose Customer. - 22 Apr 2020"
I have always been very pleased both with the service and plants that I've received from Burncoose, so naturally make Burncoose my first port of call when looking for a specific shrub or tree"
Burncoose Customer - 21 Apr 2020"
Continue with the printed catalogue as it’s a pure joy receiving in winter months. Fantastic nursery."
Burncoose Customer - 21 Apr 2020
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