6th January 2021. In line with the current government lockdown rules, Burncoose Nurseries is closed to visitors. However at present we are able to offer click and collect to local customers. This will be weekdays only, not weekends.
Mail order is continuing as normal. However please allow extra time for the couriers to deliver, once despatched from us. Sorry to say that some depots are experiencing high volumes of traffic, also staff shortages.
Customer Quotes
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No improvement necessary; you are doing an excellent job in these very difficult times"

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No - an extremely informative and helpful website already."

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You took my order when other sites failed, thank you."

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Great website ! Love the care guides "

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The quality of your plants and delivery is superb, and as a result I would reccomend you to anybody. Thank you. My garden looks fantastic thanks to you!"

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Great website, particularly like the notify when available which we have used on several occasions, "

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We have always received beautiful plants, well packed. "

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Have already received my order of ornamental grasses and am very pleased with them and the service you give. Thanks"

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No improvement possible. We are more than impressed with the packaging, plastic bags around the pots and the support sticks. Brilliant."

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I have used your mail order on a few occasions in the past and always have been impressed by the plant quality and the good packaging."

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the only problem was that you were incredibly busy because of Covid-19. The website works well."

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I love the quality of your plants and the care with which they are packed. It is also a real pleasure to visit the nurseries and talk to your staff who are very helpful and well informed."

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A great range of plants available."

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Considering the challenges of coronavirus I think that you have provided a very good service. I await an update on my order and delivery details in due course."

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you are always on time and the plants always beautifully wrapped and safe"

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Only the problems associated with the Coronavirus crisis, otherwise you were, as always, ace."

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No, I think your website is brilliant. You seem to have taken over a lot of the information previously on the RHS website - congratulations!"

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Great choice of plants. better than average website , especially about max. height and width of shrubs. Ditch the hard copy catalogue, I bin every one for every Company. A complete waste of your money."

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None at all.very informative about restrictions and tried the next day and hey presto my order was placed "

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None, excellent site Very user friendly "

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Excellent site, thank you Looking forward to the order, 1st order I have done with you "

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Thanks for still being open during covid season! Hoping to get planting some new plants soon.
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Fantastic very pleased with my magnolia tree"

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I order from you because the plants are great quality the bespoke packaging is amazing although carriage cost is fairly steep."

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Cannot think of anything your website is comprehensive and easy to navigate"

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It's very welcoming to find such a good range of plants"

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Great range of specialist trees and plants that are hard to find anywhere else."

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Just fantastic that you are managing to keep going and hope continue to do so during this challenging time. "

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Thank you, keep up the good work!"

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Thank you for your useful advice guides with helpful videos"

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