6th January 2021. In line with the current government lockdown rules, Burncoose Nurseries is closed to visitors. However at present we are able to offer click and collect to local customers. This will be weekdays only, not weekends.
Mail order is continuing as normal. However please allow extra time for the couriers to deliver, once despatched from us. Sorry to say that some depots are experiencing high volumes of traffic, also staff shortages.
Customer Quotes
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Excellent presentation , thank you"

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I spoke to a very helpful man on the phone, as was looking for a plant for a difficult site!"

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I love Burncoose. A brilliant selection of plants with very friendly helpful staff, as well as being a wonderfully relaxing environment to wander round. "

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I think your website is customer friendly, well designed and the accompanying plant photographs are superb. Always a pleasure to use your website. Look forward to receiving my Buddleja globosa and Cestrum nocturnum here in Surrey! "

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A greater range of unusual and rare plants in your offering! Would be cool "

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Your website works very well, it's easy to navigate and the information is helpfuland to-th-point."

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None - your website works extremely well"

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I liked that I could return to the plant list. I felt the photos were good but would have liked an idea of the size of plant I was buying."

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Plants are excellent, I have been buying from you a few years now for differing addresses"

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Your plants are extremely healthy, and can find plants with yourselves sometimes difficult to source. Great site."

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I love this tree, and have great success with one you've already supplied as well as all the other plants I've bought from you"

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I have always found Burncoose easy to deal with and the plants to be of a very high quality"

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Not really, The plant information already provided is very useful and informative. "

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Excellent range of unusual plants."

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Other than the basket edit remark, I found everything else most useful."

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Just to say thank you, Beautiful plant, Perfect specimen, arrived safely & in perfect condition, not a flower bud out of place, can't wait to plant it"

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New delivery here and in good order"

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Order arrived quickly and plants in good shape"

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Looking forward to receiving my first order from you. Thanking you in advance."

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Several calycanthus selections grown very successfully in this part of Somerset."

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No problem but the delivery instruction in case one is out is very good"

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I found your lady staff member extremely helpful"

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quality and selection of plants is super "

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I have family connections with New Zealand and have been putting togethers collection of plants native to NZ, so your clear information indicating country of origin is really useful. Also you have a wider range of such plants than other nurseries."

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Too many lovely things."

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I've been a customer for years and love visits to Caerhays"

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Password not recognized and then it was impossible to place an order but quickly resolved by Pauline."

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I wanted to order a new plant on your list - it appeared in your paper catalogue but was not available online in December when I wanted to order (I had a discount code that was ending on 31 December) I phoned and the matter was sorted out satisfactorily."

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Nice to be able to chat when I placed my order. He know his subject. "

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No, the service is what has made us decided only to use Burncoose."

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