6th January 2021. In line with the current government lockdown rules, Burncoose Nurseries is closed to visitors. However at present we are able to offer click and collect to local customers. This will be weekdays only, not weekends.
Mail order is continuing as normal. However please allow extra time for the couriers to deliver, once despatched from us. Sorry to say that some depots are experiencing high volumes of traffic, also staff shortages.
Customer Quotes
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Well i'd like to know if anyone else could delivery a Magnolia that arrived in that condition fresh out the box in less then 24hrs after left the nursery. Not even a crease in a leaf. I was gobsmacked to be honest!"
Simon - 05 Jun 2019"
Burncoose Geranium vs other retailer. Burncoose plant fully established root ball filling entire pot, stalked, watered and wrapped. Other retailer clearly 9cm tiny seedlings, recently potted up, dry compost. I wish I’d not been mean and bought the other 30 from you. I’ll be back soon."
Simon - 05 Jun 2019"
This was my first order from Burncoose and I wanted to let you know how impressed I am with your customer service. I will order from you again"
Joy Adams - 05 Jun 2019"
Many thanks and much appreciation to all the team involved in the care of my beautiful ‘Percy Wiseman’ and the great care that has been given to the packing."
Mary Middleton - 05 Jun 2019"
Just saw your stand at Chelsea! Well done, it's gorgeous! I was thrilled to one of my suppliers at such a prestigious show, Do i have good taste or what? haha Great Stuff"
Julie-Ann - 05 Jun 2019"
Delighted with my purchase and i just want to thank all involved in getting my order sent to me. Such a pleasure to get lovely plants from anyone and i havent been disappointed yet."
Liz Weedon - 05 Jun 2019"
My Tetrapanax Rex arrived on the date stated, extremely well packed and in perfect condition. Delivery company also faultkess.
"
Pete Stelfox - 05 Jun 2019"
I find your site not only good for making purchases but for general information about plants. Because of that when using it just for information I’m often then encouraged to make more purchases."
Burncoose Customer - 05 Jun 2019"
You usually have excellent plants, quick service and helpful staff"
Burncoose Customer - 30 May 2019"
The video links are very useful - perhaps expand those."
Burncoose Customer - 30 May 2019"
although I occasionally use other firm (hayloft) for plants that you do not stock You are always my first choice as plants are always in great shape and really well packed , so they arrive quickly and in top condition"
Burncoose Customer - 29 May 2019"
Good clear information given on website, such as flowering time, height and spread, which isn't always the case on other websites."
Burncoose Customer - 28 May 2019"
I bought a Camellia from you a while ago and was very unhappy with the plant supplied. However I was tremendously impressed with your customer service and the manner in which you resolved my concern. I thought you might like to know that this is my main reason for ordering what is a fairly expensive plant from you on this occasion. I know from that experience that I can trust your service implicitly. So thank you for that."
Burncoose Customer. - 27 May 2019"
Good choice and good plants when they arrive"
Burncoose Customer - 24 May 2019"
It’s always a joy to visit Burncoose Nurseries we could spend all day there."
Burncoose Customer - 21 May 2019"
Generally an excellent site, and good quality of plants."
Burncoose Customer - 21 May 2019"
Very good website and very useful "
Burncoose Customer - 20 May 2019"
Good choice of plants, grown locally and arrive in fab condition."
Burncoose Customer - 17 May 2019"
I have known of Burncoose for so many years I can't remeber when I first heard of you"
Burncoose Customer. - 17 May 2019"
You undersell the condition of your plants and how beautifully they are packed. I’ve occasionally ordered from other people. Plants arrive dry, jammed into boxes and even upside down !! I’d give better explanation why your shipping charges can seem high and tempt people to order more for free shipping"
Burncoose Customer - 17 May 2019"
Delighted with first order so placing this order for more plants I can't find locally."
Burncoose Customer - 17 May 2019"
As usual very professional service "
Burncoose Customer. - 16 May 2019"
I was pleased that you were the only bona fide stockists of Witch Alder I could find!"
Burncoose Customer. - 11 May 2019"
I emailed with a question before placing my order and it was answered promptly and helpfully."
Burncoose Customer. - 07 May 2019"
found your site to be nice and simple and easy to use"
Burncoose Customer - 04 May 2019"
Having been wary of buying plants on line I have found that all the plants from Burncoose have been great specimens - in good health - and have always thrived."
Burncoose Customer - 04 May 2019"
Brilliant variety of unusual plants to choose from v lovely keep it up please."
Burncoose Customer - 04 May 2019"
I am delighted with the speedy dispatch and delivery of the order. The plants are in excellent condition and exactly as advertised. I am so pleased with them. Many thanks."
Burncoose Customer - 03 May 2019"
None and any queries I had were answered extremely promptly and helpful."
Burncoose Customer - 01 May 2019"
Your website is perfect is it is and it's a pity other websites don't come up to your standards."
Burncoose Customer - 01 May 2019
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