6th January 2021. In line with the current government lockdown rules, Burncoose Nurseries is closed to visitors. However at present we are able to offer click and collect to local customers. This will be weekdays only, not weekends.
Mail order is continuing as normal. However please allow extra time for the couriers to deliver, once despatched from us. Sorry to say that some depots are experiencing high volumes of traffic, also staff shortages.
Customer Quotes
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Placed a number of orders through 2020 and service / plants have been excellent everytime. Highly recommended. "

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I like your website and find it easy to find the items in which I am interested. Bigger clearer photos would be a help.)"

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Over the last year or so, since I discovered your website, I've been impressed by the range of plants and the quality of those I've ordered."

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I love your website - there is so much information provided, as well as lots of interesting plants you can’t find in other places."

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Seemed to get stuck in a loop. Had to telephone. Telephone service was excellent."

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Staff on phone friendly & helpful."

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None. Would have liked all plants to be available but nature doesn't allow that. Customers need to do all they can to keep your excellent nursery flourishing in these very difficult times."

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So far am impressed with how you have kept in touch and look forward to receiving my new tree."

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Always very helpful and obliging "

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Facebook & Instagram & LinkedIn"

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Its very easy to use your website when the internet here works, but it's very patchy"

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Very good nursery , huge range of plants , particularly Magnolias , you're mentioned in the World of Magnolias by Callaway.D.J.as a specialist Magnolia supplier."

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I couldn’t complete payment for an order. The website instructed me to call so I did and everything was sorted "

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I like your system of getting an E mAil
when rare plants become available
As always your telephone staff are very calm
and very helpful "

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Best Online Nursery in the UK due to clarity of web site and unusual plants trees etc. I miss being able to talk to STeve about my order! "

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Took delivery perfect plants well packaged Thank you."

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Best Online Nursery in the UK due to clarity of web site and unusual plants trees etc. I miss being able to talk to STeve about my order! "

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Good quality plants!"

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also it was good to be able to add a gift card as I was buying for a family member who has been ill"

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Quality of plants is superb, I have a great Norman Hadden Cronus I bought from you and recently bought tropical type plants all of which have been great also. Good communication, fast delivery, plants arrive well packaged and have never received any damaged, over all a great company to deal with. "

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Burncoose is a great nursery - not many of these left now."

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Previous garden used plants from your nursery"

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The quality of the plants is excellent and they arrive beautifully packed in perfect condition. "

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Was nice to deal with you on the phone when I rang for information"

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Your colleague who took my order was very helpful and friendly, she spent time looking for a particular hydrangea that I couldn't name. It is good to be able to speak to someone rather than just filling in forms that do not always have the information that you need. This in turn gave me the confidence to put my order through. Many thanks for that."

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Repeat re charmingly helpful lady on phone"

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None superstar lady on phone"

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very friendly staff on the end of phone when a question needs answering ."

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The extra info is excellent. For example, Was give some rare magnolia seed and really appreciated your instructions on sowing it"

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Just to tell you my order delivered early this morning. Excellent plants and service, thank you."

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