6th January 2021. In line with the current government lockdown rules, Burncoose Nurseries is closed to visitors. However at present we are able to offer click and collect to local customers. This will be weekdays only, not weekends.
Mail order is continuing as normal. However please allow extra time for the couriers to deliver, once despatched from us. Sorry to say that some depots are experiencing high volumes of traffic, also staff shortages.
Customer Quotes
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"
Placed a number of orders through 2020 and service / plants have been excellent everytime. Highly recommended. "
Burncoose Customer - 09 Nov 2020"
I like your website and find it easy to find the items in which I am interested. Bigger clearer photos would be a help.)"
Burncoose Customer - 08 Nov 2020"
Over the last year or so, since I discovered your website, I've been impressed by the range of plants and the quality of those I've ordered."
Burncoose Customer - 07 Nov 2020"
I love your website - there is so much information provided, as well as lots of interesting plants you can’t find in other places."
Burncoose Customer. - 07 Nov 2020"
Seemed to get stuck in a loop. Had to telephone. Telephone service was excellent."
Burncoose Customer - 06 Nov 2020"
Staff on phone friendly & helpful."
Burncoose Customer - 02 Nov 2020"
None. Would have liked all plants to be available but nature doesn't allow that. Customers need to do all they can to keep your excellent nursery flourishing in these very difficult times."
Burncoose Customer - 01 Nov 2020"
So far am impressed with how you have kept in touch and look forward to receiving my new tree."
Burncoose Customer. - 31 Oct 2020"
Always very helpful and obliging "
Burncoose Customer. - 30 Oct 2020"
Facebook & Instagram & LinkedIn"
Burncoose Customer. - 30 Oct 2020"
Its very easy to use your website when the internet here works, but it's very patchy"
Burncoose Customer. - 30 Oct 2020"
Very good nursery , huge range of plants , particularly Magnolias , you're mentioned in the World of Magnolias by Callaway.D.J.as a specialist Magnolia supplier."
Burncoose Customer - 30 Oct 2020"
I couldn’t complete payment for an order. The website instructed me to call so I did and everything was sorted "
Burncoose Customer. - 29 Oct 2020"
I like your system of getting an E mAil
when rare plants become available
As always your telephone staff are very calm
and very helpful "
Burncoose Customer - 29 Oct 2020"
Best Online Nursery in the UK due to clarity of web site and unusual plants trees etc. I miss being able to talk to STeve about my order! "
Burncoose Customer - 28 Oct 2020"
Took delivery perfect plants well packaged Thank you."
Burncoose Customer - 28 Oct 2020"
Best Online Nursery in the UK due to clarity of web site and unusual plants trees etc. I miss being able to talk to STeve about my order! "
Burncoose Customer. - 28 Oct 2020"
Good quality plants!"
Burncoose Customer. - 27 Oct 2020"
also it was good to be able to add a gift card as I was buying for a family member who has been ill"
Burncoose Customer. - 25 Oct 2020"
Quality of plants is superb, I have a great Norman Hadden Cronus I bought from you and recently bought tropical type plants all of which have been great also. Good communication, fast delivery, plants arrive well packaged and have never received any damaged, over all a great company to deal with. "
Burncoose Customer - 25 Oct 2020"
Burncoose is a great nursery - not many of these left now."
Burncoose Customer - 22 Oct 2020"
Previous garden used plants from your nursery"
Burncoose Customer. - 22 Oct 2020"
The quality of the plants is excellent and they arrive beautifully packed in perfect condition. "
Burncoose Customer - 19 Oct 2020"
Was nice to deal with you on the phone when I rang for information"
Burncoose Customer - 18 Oct 2020"
Your colleague who took my order was very helpful and friendly, she spent time looking for a particular hydrangea that I couldn't name. It is good to be able to speak to someone rather than just filling in forms that do not always have the information that you need. This in turn gave me the confidence to put my order through. Many thanks for that."
Burncoose Customer - 18 Oct 2020"
Repeat re charmingly helpful lady on phone"
Burncoose Customer - 17 Oct 2020"
None superstar lady on phone"
Burncoose Customer. - 17 Oct 2020"
very friendly staff on the end of phone when a question needs answering ."
Burncoose Customer - 17 Oct 2020"
The extra info is excellent. For example, Was give some rare magnolia seed and really appreciated your instructions on sowing it"
Burncoose Customer. - 17 Oct 2020"
Just to tell you my order delivered early this morning. Excellent plants and service, thank you."
Burncoose Customer - 16 Oct 2020
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