6th January 2021. In line with the current government lockdown rules, Burncoose Nurseries is closed to visitors. However at present we are able to offer click and collect to local customers. This will be weekdays only, not weekends.
Mail order is continuing as normal. However please allow extra time for the couriers to deliver, once despatched from us. Sorry to say that some depots are experiencing high volumes of traffic, also staff shortages.
Customer Quotes
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"
I like seeing your staff photos, it's nice to see people rather than just a faceless website. It gave me confidence to order online knowing I could talk to someone if I have an issue"

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A picture is worth a thousand words! Your pictures are good, however more of established plants or shrubs to help us place/design schemes as they will be when semi/full grown would be helpful"

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Love your range of plants. When I want a specific plant that I cannot find locally then Burncoose is my first and last stop. "

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No problems whatsoever, very good website"

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I think I purchased from you previously when I was living in South Yorkshire, now I live in Devon I will be ordering more or even paying you a visit as postage is expensive"

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I was told Mr Dance was the fount of all knowledge .He is ! Thank you."

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Very pleased every time with the quality of your plants and the varieties you offer"

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You seem to have the widest choice in the plants we are interested in. Pity we don't live nearer!"

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Don't change a thing.
Thank you and I will be ordering again."

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Thank you for the quality and wide range of shrubs you have "

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Just to say that your plants are always really healthy and are delivered quickly. It's a pleasure doing business with you. I buy a lot of plants online for work and you are without doubt one of the best nurseries. thank you."

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Steve was most helpful and informative, but sadly this was my second attempt as I gave the same order early November,but no record of it."

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Order placed earlier this year received quickly and packed very well. The plants were in first class condition."

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your staff are friendly helpful and knowledgeable..merry christmas to you all.."

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The reception that I received on placing my order was knowledgeable and a pleasure to talk with. The plants arrived on time in excellent packaging and of a quality which was beyond expectation."

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None, couldn't have been easier!"

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One of the clearest and best websites that I have ever used. Keep up the good work!"

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Really good specimens excellently packaged. Thank you."

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None, and useful pre-order discussion before making final choice."

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Excellent service, plants, packaging and delivery."

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I ended up placing my order by phone,as always. Incredibly helpful staff who,hopefully have sorted out the long standing email address problem"

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I ordered some seeds, and your website tried to charge me the full £13.90 delivery. However a telephone call very quickly sorted it out, and I was able to complete my purchase, so thank you to your helpful staff."

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No best web site I have used in a long time some are so difficult "

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A joy to use your company website excellent "

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Enjoyed looking at your vast amount of plants"

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I valued the information given about each plant"

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love the plants, also I have visited your nursery as well during the summer."

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Your website is one of the best of it's kind -
should I find anything which could be improved'
I will certainly respond."

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The lady who took the order was very helpful and friendly and I would not hesitate to order with you again"

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I just have to tell you I am absolutely delighted with the service, the quality of the plants and the packaging. Absolutely thrilled."

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