6th January 2021. In line with the current government lockdown rules, Burncoose Nurseries is closed to visitors. However at present we are able to offer click and collect to local customers. This will be weekdays only, not weekends.
Mail order is continuing as normal. However please allow extra time for the couriers to deliver, once despatched from us. Sorry to say that some depots are experiencing high volumes of traffic, also staff shortages.
Customer Quotes
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Order sent off on Monday order received on Friday how good is that,order plants very good and the packing was excellent."

"
A great first experience, I look forward to some great plants and possibly more in the future. "

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Wonderfully clear website and efficient oredering process"

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have visited nursery many years ago on holiday and bought plants"

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None - a very nice site"

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Found the website useful for finding out how to care for plants."

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You do not have to improve!! I have bought other things online elsewhere and regretted it. Will be shopping with you again. Well done...keep up the good work."

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Thought carriage costs were very high but wanted plants after recommendation from yourselves through your excellent free garden design facility."

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No- thought plant information and browsing excellent."

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It's great to have such a wide choice and mail order is very useful. More varieties of Verbascum would be welcome!"

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The initial plant I was looking for is out of stock, but there was a lot of other exciting choice. "

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Met the Burncoose team Hampton, 1999ish I frequently use the catalogue, ring for orders. First time on line sure I will be back. "

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All the plants that I have received from you in previous years are doing extremely well in this North East but sheltered garden.Please let me know when Embothium lanceolatum is available."

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I've never had problems as I select what plants I want from your catalogue & web site & then phone with my order. I'm old & old fashioned & not keen on entering card details on my iPad. That's not just with Burncoose, but everybody, I like to speak to a real person (ask Steve!)."

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I've always enjoyed talking to your staff, always friendly & Steve obviously has a very extensive knowledge of plants."

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The photographs of the plants are now much improved when reviewed online."

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I love the selection and quality of the plants provided by the nursery"

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Private - our son
I ordered a gift very successfully for his birthday in an earlier order"

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EXCELLENT RANGE OF PLANTS AND ALWAYS WELL PACKED."

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I received plants from you as a birthday gift, I was very impressed with the quality so vistited your site and bought more."

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The plants are beautiful. Healthy looking and with instructions. I can't wait for them to arrive and will be coming back for more"

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No its perfect. The best I have ever seen"

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No- site is very straight forward."

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Love the range of plants!"

"
Really helpful that the website included Christmas delivery details - other sites very vague. I'm only 30 mins drive from RHS Wisley but they wouldn't answer my call re availability. So many thanks! "

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I would define you as a specialist nursery. do you have a rare plant section on the website? - people like me are always looking for rare and hard to obtain varieties, and usually happy to pay good prices for unusual things."

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I rang to check my order had gone through and the gentleman on the phone was very helpful Thankyou "

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Congratulations on a simple and easy method of on
line ordering. This can often be quite irksome but not
with your system. I wish that I had rediscovered you
sooner. Many thanks. "

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No, I am unable to suggest anything that would improve a very good website. "

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No, I am unable to suggest anything that would improve a very good website. "

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