6th January 2021. In line with the current government lockdown rules, Burncoose Nurseries is closed to visitors. However at present we are able to offer click and collect to local customers. This will be weekdays only, not weekends.
Mail order is continuing as normal. However please allow extra time for the couriers to deliver, once despatched from us. Sorry to say that some depots are experiencing high volumes of traffic, also staff shortages.
Customer Quotes
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"
Found the site very useful and informative. Helped me to make decisions and stopped me buying plants unsuitable for my garden. "

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In fact, I received my order 30 minutes ago. The three plants were very well packaged and all look vigorous. The passiflora quad looks really healthy and I was particularly pleased to find the passiflora mollissima included as I had anticipated I'd missed this year's stock. So, a very big thank you. I am off to attend to them now ...."

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What I really liked was being able to save my basket and all delivery information.. Please don't change that...:-) "

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I loved the way you have grouped plants by habit, colour, preferred location etc"

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The service is already good
I ordered a tropaelum speciosum a little while ago and I was extremely pleased with the service that is why I have returned to order again"

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Plants and packageing are always first class
Thankyou"

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You are always so helpful e spirally when I make a mess of my order"

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I love Burncoose for the unusual plants available."

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Too much choice!!!"

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The plants I have recived are in superb condition"

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I feel confident that my plant will be healthy and arrive in good condition."

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You give excellent service. I received an order today. Plants were in superb condition and packaging was in such a way that they were so easy to lift out of box"

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Your doing great, keep up the good work"

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Wonderful nursery - seen you at many RHS shows - so looking forward to receiving the camellia I've been hunting down for a couple of months"

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Payment by credit card showed URL ID problem. Telephone response brilliant"

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Everything has worked correctly. Congratulations"

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Appreciated the detailed info on ideal conditions and planting instructions"

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Excellent customer service when I phoned."

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love love love the quality of the plants"

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First site visit looking for advice on moving a a camillia, which was followed with success, nearly 12 months ago. Good free advice = potenial and then real client."

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I can always find something a little different, outside the box, on Burncoose. Quality of plants is excellent. "

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excellent service and excellent plants."

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First class nursery( visit when seeing family) and excellent
Catalogue. If I am really stuck finding a plant I know
that Burncoose will have it 99% of the time."

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I have visited Caerhays and Burncoose many times"

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Friendly helpful staff. Easy to understand website. Great experience. "

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Just want to thank-you for the 7 fantastic quality Lilium Candidum which I received yesterday. That's why I've bought some more today! But, you need to know, the courier was not careful. The box had been crushed and was on it's side. Luckily, the plants were not damaged, I think because of how well you'd protected them. Hope this feedback is ok-I thought you should know. "

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I was impressed with the how to care information "

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I have always found your plant to be healthy and delivered in good condition."

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Enjoyed reading FULL descriptions of plants. Very helpful."

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No problems encountered at all - hassle-free. Super!"

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