Due to very high order volumes, there is an order limiting system in place at present. At present orders are taking a week to process. Please be aware that courier deliveries can be delayed, due to high volumes.
Customer Quotes
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Looked you up on website prior to placing order, I found it very informative thank you!"

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Good site, good reviews - all you need to do now is deliver on my raised expectations :0)"

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I have only ordered from you once before and was very happy with the ease of ordering and the quality of plant delivered to me. This has not always been the case with ordering from other nurseries on-line.
Thank you!"

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Ordering was a nice and easy process. I especially like the option of being able to request that the parcel not be delivered on certain days e.g.. weekends that we are away. I have never seen that option before!
Thanks, I can't wait for my plants to arrive!"

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Already found website very helpful, particularly with reference to wind tolerant plants."

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Thank you for an excellent service, made personal visit on Wednesday of last week, staff extremely helpful. Setting in a lovely location."

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I really appreciated the very good customer service. My dad was thrilled with his Witch hazel, which arrived quickly and in perfect condition."

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Great website."

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Found the site very useful and informative. Helped me to make decisions and stopped me buying plants unsuitable for my garden. "

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In fact, I received my order 30 minutes ago. The three plants were very well packaged and all look vigorous. The passiflora quad looks really healthy and I was particularly pleased to find the passiflora mollissima included as I had anticipated I'd missed this year's stock. So, a very big thank you. I am off to attend to them now ...."

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What I really liked was being able to save my basket and all delivery information.. Please don't change that...:-) "

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I loved the way you have grouped plants by habit, colour, preferred location etc"

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The service is already good
I ordered a tropaelum speciosum a little while ago and I was extremely pleased with the service that is why I have returned to order again"

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Plants and packageing are always first class
Thankyou"

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You are always so helpful e spirally when I make a mess of my order"

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I love Burncoose for the unusual plants available."

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Too much choice!!!"

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The plants I have recived are in superb condition"

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I feel confident that my plant will be healthy and arrive in good condition."

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You give excellent service. I received an order today. Plants were in superb condition and packaging was in such a way that they were so easy to lift out of box"

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Your doing great, keep up the good work"

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Wonderful nursery - seen you at many RHS shows - so looking forward to receiving the camellia I've been hunting down for a couple of months"

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Payment by credit card showed URL ID problem. Telephone response brilliant"

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Everything has worked correctly. Congratulations"

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Appreciated the detailed info on ideal conditions and planting instructions"

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Excellent customer service when I phoned."

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love love love the quality of the plants"

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First site visit looking for advice on moving a a camillia, which was followed with success, nearly 12 months ago. Good free advice = potenial and then real client."

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I can always find something a little different, outside the box, on Burncoose. Quality of plants is excellent. "

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excellent service and excellent plants."

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