Customer Quotes
Pages
73
"
please don't stop the paper catalogue as suf=ggested in the editorial. The website is great for ordering specific plants once identified but I use the catalogue to get ideas of combinations which would be far more difficult and timeconsuming without a catalgue"
Burncoose Customer. - 03 Feb 2012"
Tried to login but had trouble but rang your phone number with basket number and every thing was dealt with very efficiently"
Burncoose Customer - 31 Jan 2012"
Found the advice given on the telephone most helpful and kind."
Burncoose Customer - 30 Jan 2012"
none. excellent service. I look forward to them arriving"
Burncoose Customer. - 28 Jan 2012"
Plants were delivered this morning (Thurs. 26 Jan.) beautifully packed and looking in superb condition.
And an extra Helleborus niger marked 'free' on your delivery slip.
THANK YOU VERY MUCH.
We'd have no hesitation in contacting you again and would also to recommend you to anyone we know.
With gratitude,
Carolyn Sheasby"
Carolyn Sheasby - 27 Jan 2012"
Only great service and help from steve"
Burncoose Customer - 26 Jan 2012"
A very helpfully website along side your wide variety of plants. I am looking forward to seeing how the Luma shrubs/trees develop."
Burncoose Customer - 25 Jan 2012"
when up-dating my basket - taking plants in and out - my daughter needed to show me how to do it. Once I understood how it was easy."
Burncoose Customer. - 25 Jan 2012"
Have visited your nursery several times whilst on holiday and always find something 'new' to buy."
Burncoose Customer - 24 Jan 2012"
Thank you for your new printed catalogue.
With reference to Charles Williams’ introduction, please keep the printed catalogue in future years. It is the combination of printed catalogue and on-line ordering that is so helpful. An on-line catalogue is nothing like so convenient and browsing through the different plants available is more difficult (flipping back and forth to compare different plants is so much easier and more enjoyable in the paper version). I think many of your customers would agree!
Thanks for your excellent service over many years.
"
Tony G, Burncoose Customer - 20 Jan 2012"
couldn't find the specific plant, email you and got a prompt helpful response - hence placed an order"
Burncoose Customer - 20 Jan 2012"
The shrubs have always been well packed in the past and are always in good condition"
Burncoose Customer - 15 Jan 2012"
delighted to find the plant at your nursery, not one garden centre in epsom has this iris and it is so lovely in winter. I browsed for ages and will surely buy more from you especially the mimosa!!!"
Burncoose Customer. - 13 Jan 2012"
Non. Marvellous website, could find everything - even when I couldn't remember the name, a colour was sufficient."
Burncoose Customer - 10 Jan 2012"
Great selection of hard to find trees."
Burncoose Customer - 06 Jan 2012"
I WRITE SOFTWARE NOT DISSIMILAR TO YOUR WEBSITE. I AM THEREFORE VERY CRITICAL OF SUCH USER INTERFACES. (SO IS MY BOSS) I COULD FIND NO FAULTS WITH YOUR SITE. MY COMPLIMENTS TO YOUR SOFTWARE ENGINGEERS AND PROGRAMMERS"
Burncoose Customer - 01 Jan 2012"
First order carefully packed & plants in good shape"
Burncoose Customer - 29 Dec 2011"
I orderd and paid for my magnolia on Wednesday 21st Dec and as it was for my wife's Christmas present told her that what I had orded and said it would arrive after Christmas to my surprise it arived today 22nd and is now planted in the garden and will be unveiled on Christmas morning. Well done all of you
David Shrimpton. Thank you so much."
Burncoose Customer - 22 Dec 2011"
have used you before, know you are brilliant!"
Burncoose Customer - 19 Dec 2011"
I KNOW THE QUALITY OF YOUR PLANTS IS VERY GOOD, SO FOR ME ITS NOT JUST ABOUT THE EASE OF USING YOUR WEB SITE, BUT THE WONDERFUL QUALITY OF YOU PLANTS! "
Burncoose Customer - 19 Dec 2011"
Fabulous range - wish I had a bigger garden! Speedy response to telephone stock query from a true plantswoman. Thank you."
Burncoose Customer - 18 Dec 2011"
Thank you for the excellent service I have received from you over the past year. You have been of tremendous help in enabling me to establish a new garden from scratch. It will take a few years to mature, but the structure is now inplace and I look forward to watching it develop. If and when I need further planting I will be in touch. I have recommended you to my friends. "
Burncoose Customer, November 2011 - 12 Dec 2011"
You have the most wonderful selection of plants I have ever seen!!!"
Burncoose Customer - 10 Dec 2011"
I have in the past founf your plants to be excellent and you staff a pleasure to deal with, unlike some of your competitors e,g, Thornhayes. I have returned to you again, let's hope you are as good this time!!"
Burncoose Customer. - 04 Dec 2011"
Stunning quality plants from this nursery. Very Swift delivery."
Burncoose Customer - 28 Nov 2011"
I received my order today in very good condition. The plants are looking very healthy and surely good value for money. Thank you for good service.
"
A Davies, Surrey - 16 Nov 2011"
The best online plant/tree nursery available. Congratulations."
Burncoose Customer - 16 Nov 2011"
I found the whole experience very simple and the plants arrived quickly and in very good condition."
Burncoose Customer - 14 Nov 2011"
Received very helpful advice when I called to ask about hardy Magnolias."
Burncoose Customer. - 11 Nov 2011"
I (Mrs Datlen) contacted your nursery by telephone and received very helpful advice before finally placing my order, many thanks ! "
Burncoose Customer - 10 Nov 2011
