15th February, we are pleased to say that the nursery and gardens are open to visitors. We are also still offering click and collect orders from the website. Mail order is continuing as normal. However please be aware that courier deliveries can be delayed, due to high volumes.
Customer Quotes
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I've ordered from Burncoose before, as have my family and having just moved into a lovely new home I have a garden to plan. I've always been thrilled with the quality of servic and plants that you offer. "

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I wish Burncoose was nearer!"

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Extra planting ideas are always welcome"

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I bought some hydrangeas last year from you. They have done well. The quality of your products and the way they were packed for transport to me was excellent."

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Excellent service and specimens."

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Excellent service."

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The web site in conjunction with the catalogue provides all I want to find out."

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The Cornus controversa variegata supplied last yearis doing very well!"

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very happy . I could not locate this Camilla in Ireland. Delighted to see you have it many thanks Rita. "

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Excellent web-site, a very comprehensive range of plants."

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Just a brief note to thank all of the staff at Burncoose especially during such terrible weather. You have supplied us with wonderful trees and plants over the years, thankfully in a part of the country where they haven’t been destroyed by the weather. I imagine that you have battled against terrible wind, rain and floods just to go about your normal work and family life, all told an exhausting time. While gardens are of least concern to many people this winter, there will come a time to rebuild and recreate something of beauty, which all humanity needs to offset life’s setbacks. The plants you grow will be there for that time, when those who have lost their cherished gardens will need the stuff of new dreams."

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I like the way you ring up if any problem with plants ordered and suggestions for substitutes"

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I searched the RHS plant finder, you were one of only two mail order sites stocking everything I wanted to look at. Having had a think, I bought two of my original items, {I rejected two others, because my site is exposed and cold} but added a third I found in your stock list."

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In my experience your website is one of the best and at least it doesn't time out! The more information on individual plants the better in my view."

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I had a query and received a quick and informative reply"

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couldnt remember previous password and unlikely to remember the new one..but it arrived quickly ( C.2 mins by e-mail)"

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In the past have found exceptionally pleasant
people at other end of phone at nursery."

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l visited at Christmas time and made purchases. lthought it was a lovely nursery and was made to feel welcome. lwas also given lots of help and advise.Thank you"

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Our plants arrived in perfect condition! We are very pleased with the plants…..and the packing team deserve an award! Well done!"

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Just to advise that my order arrived very well packaged early today. Plants in excellent condition and coincides with no rain and the gardener arriving! Excellent timing! Very many thanks.
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My order arrived yesterday afternoon. Excellent plants, very well packed, many thanks. The weather must be making things harder for you too.
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My collection of Magnolias and Michelia’s have now past over 200 thanks to Burncoose having a first class catalogue, packing etc. All are doing well. Perfect to acquire Magnolias for me.
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Lovely healthy-looking plants arrived on Thursday, all beautifully packed. Thank you very much.
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Thank you so much for your help in placing my order. I heard today that the plants arrived safely on the Isle of Man and my daughter is DELIGHTED. That is an impressively quick and efficient service. I have been looking for these for nearly a year now. I am sure that you will be receiving more orders from me.
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Thank you, Mrs McVeigh says the tree is a cracker…….Great thanks."

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Very helpful and friendly man at other end of the phone who talked through magnolia choices with me. "

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Staff are always most helpfull"

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I have previously found your plants well packaged and in excellent condition. I have found this website very useful for specific or unusual plants"

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I love your website and depending on the quality of your plants, would like to think I will return. Thank you"

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good to find special plants"

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