Please click here for latest ordering information. We are having to implement an hourly limit in order numbers due to demand. We are short staffed, so the phone is not being answered as quickly as normal. We are despatching your orders as fast as possible, however there may be a delay of up to two weeks. UK orders only no exports.
Please note once despatched, your delivery may take 1-3 days due to the high volume with the couriers. Your plants will be fine during this time.
Full plant information & availability is shown online.
The nursery is now open to the public between 10am and 4pm. Please follow instructions on site, card payments only, no cash. Click and collect is also available.
THE CAFE & GARDENS ARE CLOSED TO THE PUBLIC UNTIL FURTHER NOTICE
Last updated 14/05/20 10:00.
Please note once despatched, your delivery may take 1-3 days due to the high volume with the couriers. Your plants will be fine during this time.
Full plant information & availability is shown online.
The nursery is now open to the public between 10am and 4pm. Please follow instructions on site, card payments only, no cash. Click and collect is also available.
THE CAFE & GARDENS ARE CLOSED TO THE PUBLIC UNTIL FURTHER NOTICE
Last updated 14/05/20 10:00.
Customer Quotes
Pages
97
"
I sent a question via e-mail and had a very quick response. I had sent similar questions to 2 other nurseries and you were the first to reply so that is one of the main reasons I went with you. You also had what I was looking for."
Burncoose Customer - 16 Dec 2008"
Lost my basket once, probably my fault and the place where you enter your credit card info was a little unclear. But other than that I really liked it and I liked the selections on the left by catagory."
Burncoose Customer. - 16 Dec 2008"
Couldn't initially bring up the correct screen. Found it behind the email page and from then on it was easy."
Burncoose Customer. - 12 Dec 2008"
This is hopefully our first of many orders. Look forward to receiving it in due course."
Burncoose Customer - 09 Dec 2008"
None yet, but I live in Canada and ordered for my brother in hereford, uk so I hope it goes through OK!"
Burncoose Customer. - 08 Dec 2008"
after trawling through many websites looking for the specific secies and varieties I wanted I was delighted to find your site. I was impressed that a search by latin name produced results - most other plant websites do not do this, they seem to use "product codes" so you have to find what their code for your desired product is before searching for it - rather counterproductive. I was highly impressed with your range of plants."
Burncoose Customer - 08 Dec 2008"
Great site- very easy- well done! (Will donate the vouchers to my brother in the UK if I win!)"
Burncoose Customer - 08 Dec 2008"
Yours was the only company I could find which stocked the plant I was after (Colletia paradoxa)"
Burncoose Customer - 03 Dec 2008"
Very user-friendly service, including initial telephoned enquiry"
Burncoose Customer - 03 Dec 2008"
unusually simple site- I hope my plants live up to expectations"
Burncoose Customer. - 27 Nov 2008"
Absolutely fantastic range of very interesting plants."
Burncoose Customer - 26 Nov 2008"
Prompt proactive response to a stock problem. Helpful advice about planting."
Burncoose Customer - 22 Nov 2008"
Excellent web site, very easy to use and full of helpful information.
That is the reason for placing my order with you."
Burncoose Customer - 22 Nov 2008"
My order is sent as a present to my son who has ordered from you before and been very pleased with the quality of plants and your service.I like to order from you as I live in Cornwall and like to support local businesses"
Burncoose Customer - 19 Nov 2008"
The best web site for plants I have ever visited. "
Burncoose Customer - 19 Nov 2008"
Some of the plants I ordered are herbaceous perennials and I wondered if they were going to be alright to order this late in the autumn - but the order went through so I presume it is OK"
Burncoose Customer. - 19 Nov 2008"
More pictures would be helpful as would final height and width."
Burncoose Customer. - 13 Nov 2008"
Fine for the normal garden enthusiast but I would imagine that people with little or no garden knowledge may be a bit bewildered. However with internet, one can alway do research on any given plant and get further details from any of a number of sources - so just keep up the good work"
Burncoose Customer. - 13 Nov 2008"
Nice site - being from Cornwall originally, we like to support Cornish businesses and find that the plants are of superior quality to most others. Keep up the good work!"
Burncoose Customer - 13 Nov 2008"
Maybe a very simple database of plants, conditions required, what soil they grow in, zone, and whether they need shelter, warmth, bog, etc. so that customers can see at a glance if a given plant will suit the situation they want to put it in."
Burncoose Customer. - 13 Nov 2008"
Good range of more unusual plants often unavailable on other websites "
Burncoose Customer - 09 Nov 2008"
RECENTLY RECEIVED MY FIRST ORDER FROM YOU. PLANTS WERE IN SUCH GOOD CONDITION, PROBABLY THE BEST I HAVE HAD AND I SHOP A LOT ONLINE. VERY IMPRESSED."
Burncoose Customer - 31 Oct 2008"
I telephoned for some advice and met with a friendly and genuinely helpful response which a) reassured me that I'd made an appropriate choice and b) made it likely I'd visit your site next time I'm in the market (and no doubt needing advice again)."
Burncoose Customer - 30 Oct 2008"
Only thatfirst choice plant was unavailable"
Burncoose Customer. - 30 Oct 2008"
Slightly fuller information on plant characteristics and care. The site is geared people who know what they're doing. This is not me."
Burncoose Customer. - 30 Oct 2008"
At one time the website was experiencing problems but I left it for a while and it cleared. It was saying refer to webmaster."
Burncoose Customer. - 29 Oct 2008"
forgot my password but received immediate e-mail"
Burncoose Customer - 26 Oct 2008"
You should allow people to opt out of the printed catalogue altogether and maybe have an electronic (paperless) option instead."
Burncoose Customer. - 24 Oct 2008"
more information on planting and care of plants would be helpful"
Burncoose Customer. - 24 Oct 2008"
No problem, when I E mailed a question about size of plant I got a very quick reply."
Burncoose Customer - 22 Oct 2008
