"Very many thanks for the delivery of my shrub, it arrived the day after it was posted beautifully packed. It is doing very well."
"I am writing to thank you for your letter. I have just received the replacement Magnolia stellata ‘Jane Platt’ and the Chaenomeles ‘Jet Trail’. It is just this kind of personal attention towards customers that encourages them not only to continue to patronise a company but also to recommend it to one’s friends, which I shall certainly do.
"Received my order on Friday. Well impressed with the service and especially with the packaging, no plastic used apart from plastic netting! Thank you."