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Delivery Information
Delivery outside of the UK?
Subject to all plants being in stock
We aim to despatch your order within 3-5 working days (excluding weekends and public holidays). This may extend to 3-10 working days during our busy spring period. Postcode restrictions apply. Trees and taller shrubs can only be sent by courier at the higher cost.
Please note: we are unable to hold your plant order for a later delivery date
If there is likely to be a longer delay in despatching your order because of seasonal factors, extremes of cold or drought or stock shortages we will notify you on receipt of your order with the intended despatch time.
Orders can ONLY be collected from our Nurseries in person. (Gwennap, Redruth, Cornwall TR16 6BJ ) Please allow 3-5 working days to process your order. You will receive a phone call when you order is ready to collect. Please do not start your journey to come and collect until you have received a phone call. If you do not receive a phone call by your expected delivery date, please phone/email us to ensure your order is ready and you do not have a wasted trip.
We will hold your plants ready for you for a week.
| Cost of Order |
Smaller Orders Guaranteed (weekdays only, fully insured) |
Courier Guaranteed Delivery (weekdays only, fully insured) |
|---|---|---|
| Under £49.99 | £13.50 | £20.00 |
| £50.00 - £99.99 | £14.50 | £22.00 |
| £100.00 - £219.99 | Not Available | £27.00 |
| £220.00 - £319.99 | Not Available | £32.00 |
| Over £320.00 | Not Available | 12.5% of cost of order |
Delivery charges above are not applicable to overseas/export orders - please see below for overseas charges.
SPECIMEN OR HALF STANDARD (H/STD) TREES OR TALLER PLANTS CAN ONLY BE SENT BY GUARANTEED COURIER AT THE HIGHER CARRIAGE RATE.
EXCEPTIONALLY HEAVY PARCELS OR SPLIT DELIVERIES MAY ALSO RESULT IN ADDITIONAL CARRIAGE AND PACKING CHARGES.
ORDERS TO THE FOLLOWING LOCATIONS WILL BE SUBJECT TO A SURCHARGE FOR GUARANTEED DELIVERIES IN MOST INSTANCES. Deliveries for the following locations can be 2 - 5 days from despatch.
| Location | Affected Postcodes | Order Value | Surcharge |
|---|---|---|---|
| Channel Islands | GY; JE; | Up to £89.99 | £15.00 |
| £90.00 - £219.99 | £35.00 | ||
| £220.00 - £319.99 | £40.00 | ||
| £320.00 and over | N/A For orders over £320 please email orders@burncoose.co.uk or ring us on 01209 860316 for a quote | ||
| Isle of Man | IM; | Up to £89.99 | £37.50 |
| £90.00 and over | N/A Sorry but we cannot deliver orders over £90 to the Isle of Man. | ||
| Isle of Wight | PO30; PO31; PO32; PO33; PO34; PO35; PO36; PO37; PO38; PO39; PO40; PO41; | Up to £89.99 | £14.00 |
| £90.00 - £219.99 | £30.00 | ||
| £220.00 - £319.99 | £40.00 | ||
| £320.00 and over | £65.00 | ||
| Isles of Scilly | TR21; TR22; TR23; TR24; TR25; | Up to £89.99 | £10.00 |
| £90.00 and over | N/A (To dockside at Penzance) Please supply us with your Isles of Scilly Steamship Company account code in the special instructions box. | ||
| Northern Ireland | BT; | Up to £89.99 | £25.00 |
| £90.00 - £219.99 | £40.00 | ||
| £220.00 - £319.99 | £50.00 | ||
| £320.00 and over | N/A Sorry but we cannot deliver orders over £320 to Northern Ireland | ||
| Scottish Highlands | FK19; FK20; FK21; IV1; IV10; IV11; IV12; IV13; IV14; IV15; IV16; IV17; IV18; IV19; IV2; IV20; IV21; IV22; IV23; IV24; IV25; IV26; IV27; IV28; IV3; IV30; IV31; IV32; IV33; IV34; IV35; IV36; IV37; IV4; IV40; IV5; IV52; IV53; IV54; IV6; IV63; IV7; IV8; IV9; KW1; KW10; KW11; KW12; KW13; KW14; KW2; KW3; KW4; KW5; KW6; KW7; KW8; KW9; PA21; PA22; PA23; PA24; PA25; PA26; PA27; PA28; PA29; PA30; PA31; PA32; PA33; PA34; PA35; PA36; PA37; PA38; PA39; PA40; PA80; PH15; PH16; PH17; PH18; PH19; PH20; PH21; PH22; PH23; PH24; PH25; PH26; PH30; PH31; PH32; PH33; PH34; PH35; PH36; PH37; PH38; PH39; PH40; PH41; PH49; PH50; | Up to £89.99 | £15.00 |
| £90.00 - £219.99 | £25.00 | ||
| £220.00 - £319.99 | £25.00 | ||
| £320.00 and over | £45.00 | ||
| Scottish Islands | HS1; HS2; HS3; HS4; HS5; HS6; HS7; HS8; HS9; IV41; IV42; IV43; IV44; IV45; IV46; IV47; IV48; IV49; IV50; IV51; IV55; IV56; KA27; KA28; PA20; PA41; PA42; PA43; PA44; PA45; PA46; PA47; PA48; PA49; PA60; PA61; PA62; PA63; PA64; PA65; PA66; PA67; PA68; PA69; PA70; PA71; PA72; PA73; PA74; PA75; PA76; PA77; PA78; PH42; PH43; PH44; | Up to £89.99 | £20.00 |
| £90.00 - £219.99 | £30.00 | ||
| £220.00 - £319.99 | £40.00 | ||
| £320.00 and over | £65.00 | ||
| Shetland & Orkney | KW15; KW16; KW17; ZE1; ZE2; ZE3; | Up to £89.99 | £15.00 |
| £90.00 and over | £40.00 |
| Export Country | 1-3 items | 4-6 items | 7-9 items | 10+ items * |
|---|---|---|---|---|
| * Estimated charge, exact cost will be calculated before order despatched. | ||||
| Austria | £60.00 | £80.00 | £120.00 | £150.00 |
| Belgium | £50.00 | £60.00 | £80.00 | £120.00 |
| Bulgaria | £60.00 | £80.00 | £120.00 | £150.00 |
| Croatia (Hrvatska) | £60.00 | £80.00 | £120.00 | £150.00 |
| Cyprus | £60.00 | £80.00 | £120.00 | £150.00 |
| Czech Republic | £60.00 | £80.00 | £120.00 | £150.00 |
| Denmark | £70.00 | £80.00 | £120.00 | £150.00 |
| Estonia | £60.00 | £80.00 | £120.00 | £150.00 |
| Finland | £60.00 | £80.00 | £120.00 | £150.00 |
| France | £50.00 | £70.00 | £90.00 | £120.00 |
| Germany | £40.00 | £60.00 | £80.00 | £120.00 |
| Greece | £60.00 | £70.00 | £90.00 | £120.00 |
| Hungary | £50.00 | £60.00 | £80.00 | £100.00 |
| Ireland | £30.00 | £50.00 | £70.00 | £90.00 |
| Italy | £60.00 | £80.00 | £100.00 | £120.00 |
| Latvia | £60.00 | £80.00 | £90.00 | £110.00 |
| Lithuania | £60.00 | £80.00 | £90.00 | £120.00 |
| Luxembourg | £40.00 | £50.00 | £70.00 | £90.00 |
| Malta | £50.00 | £70.00 | £90.00 | £120.00 |
| Netherlands | £25.00 | £40.00 | £60.00 | £80.00 |
| Poland | £40.00 | £60.00 | £80.00 | £95.00 |
| Portugal | £40.00 | £60.00 | £80.00 | £100.00 |
| Romania | £40.00 | £60.00 | £75.00 | £95.00 |
| Slovakia | £40.00 | £55.00 | £70.00 | £95.00 |
| Slovenia | £45.00 | £60.00 | £80.00 | £95.00 |
| Spain | £35.00 | £55.00 | £70.00 | £90.00 |
| Sweden | £45.00 | £60.00 | £70.00 | £90.00 |
