Delivery Information
Delivery outside of the UK?
Subject to all plants being in stock
We aim to despatch your order within 3-5 working days (excluding weekends and public holidays). This may extend to 3-10 working days during our busy spring period. Postcode restrictions apply. Trees and taller shrubs can only be sent by courier at the higher cost.
Orders for delivery the UK are unaffected
If there is likely to be a longer delay in despatching your order because of seasonal factors, extremes of cold or drought or stock shortages we will notify you on receipt of your order with the intended despatch time.
Orders can ONLY be collected from our Nurseries in person. (Gwennap, Redruth, Cornwall TR16 6BJ ) Please allow 3-5 working days to process your order. It will then be ready for collection. We are open Mon - Sat 8.30 - 5.00 and Sun 11.00 - 5.00. We will hold your plants ready for you for a week. If you are unable to collect within the seven days we are holding your plants, please email or phone us to let us know when you will be collecting them. You will be able to pay for your order when collecting and will not have to pay any carriage charges.
| Cost of Order |
Smaller Orders Guaranteed (weekdays only, fully insured) |
Courier Guaranteed Delivery (weekdays only, fully insured) |
|---|---|---|
| Under £49.99 | £13.50 | £20.00 |
| £50.00 - £99.99 | £14.50 | £22.00 |
| £100.00 - £219.99 | Not Available | £27.00 |
| £220.00 - £319.99 | Not Available | £32.00 |
| Over £320.00 | Not Available | 12.5% of cost of order |
Delivery charges above are not applicable to overseas/export orders - please see below for overseas charges..
SPECIMEN OR HALF STANDARD (H/STD) TREES OR TALLER PLANTS CAN ONLY BE SENT BY GUARANTEED COURIER AT THE HIGHER CARRIAGE RATE. EXCEPTIONALLY HEAVY PARCELS OR SPLIT DELIVERIES MAY ALSO RESULT IN ADDITIONAL CARRIAGE AND PACKING CHARGES.
ORDERS TO THE FOLLOWING LOCATIONS WILL BE SUBJECT TO A SURCHARGE FOR GUARANTEED DELIVERIES IN MOST INSTANCES. Deliveries for the following locations can be 2 - 5 days from despatch.
| Location | Affected Postcodes | Order Value | Surcharge |
|---|---|---|---|
| Channel Islands | GY; JE; | `See export rates below for Channel Island deliveries. | |
| Isle of Man | IM; | Up to £89.99 | £25.00 |
| £90.00 and over | £25.00 | ||
| Isle of Wight | PO30; PO31; PO32; PO33; PO34; PO35; PO36; PO37; PO38; PO39; PO40; PO41; | Up to £89.99 | £10.00 |
| £90.00 - £219.99 | £30.00 | ||
| £220.00 - £319.99 | £40.00 | ||
| £320.00 and over | £65.00 | ||
| Isles of Scilly | TR21; TR22; TR23; TR24; TR25; | Up to £89.99 | N/A Sorry we are unable to deliver to the Isles of Scilly at this time. |
| £90.00 and over | N/A Sorry we are unable to deliver to the Isles of Scilly at this time. | ||
| Northern Ireland | BT; | Up to £89.99 | £10.00 |
| £90.00 - £219.99 | £40.00 | ||
| £220.00 - £319.99 | £50.00 | ||
| £320.00 and over | £60.00 | ||
| Scottish Highlands | AB31; AB32; AB33; AB34; AB35; AB36; AB37; AB38; AB41; AB42; AB43; AB44; AB45; AB51; AB52; AB53; AB54; AB55; AB56; FK19; FK20; FK21; IV1; IV10; IV11; IV12; IV13; IV14; IV15; IV16; IV17; IV18; IV19; IV2; IV20; IV21; IV22; IV23; IV24; IV25; IV26; IV27; IV28; IV29; IV3; IV30; IV31; IV32; IV33; IV34; IV35; IV36; IV37; IV38; IV39; IV4; IV40; IV5; IV51; IV52; IV53; IV54; IV57; IV58; IV59; IV6; IV61; IV62; IV63; IV7; IV8; IV9; KA27; KA28; KW1; KW10; KW11; KW12; KW13; KW14; KW2; KW3; KW5; KW6; KW7; KW8; KW9; PA20; PA21; PA22; PA23; PA24; PA25; PA26; PA27; PA28; PA29; PA30; PA31; PA32; PA33; PA34; PA35; PA36; PA37; PA38; PA39; PA40; PH1; PH10; PH15; PH16; PH17; PH18; PH19; PH20; PH21; PH22; PH23; PH24; PH25; PH26; PH30; PH31; PH32; PH33; PH34; PH35; PH36; PH37; PH38; PH39; PH40; PH41; PH49; PH5; PH50; PH6; PH7; PH8; PH9; | Up to £89.99 | £10.00 |
| £90.00 - £219.99 | £15.00 | ||
| £220.00 - £319.99 | £25.00 | ||
| £320.00 and over | £45.00 | ||
| Scottish Islands | HS1; HS2; HS3; HS4; HS5; HS6; HS7; HS8; HS9; IV41; IV42; IV43; IV44; IV45; IV46; IV47; IV48; IV49; IV55; IV56; PA41; PA42; PA43; PA44; PA45; PA46; PA47; PA48; PA49; PA60; PA61; PA62; PA63; PA64; PA65; PA66; PA67; PA68; PA69; PA70; PA71; PA72; PA73; PA74; PA75; PA76; PA77; PA78; PA80; PH42; PH43; PH44; | Up to £89.99 | £15.00 |
| £90.00 - £219.99 | £30.00 | ||
| £220.00 - £319.99 | £40.00 | ||
| £320.00 and over | £65.00 | ||
| Shetland & Orkney | KW15; KW16; KW17; ZE1; ZE2; ZE3; | Up to £89.99 | £15.00 |
| £90.00 and over | £15.00 | ||
| Export Country | 1-3 items | 4-6 items | 7-9 items | 10+ items * |
|---|---|---|---|---|
| * Estimated charge, exact cost will be calculated before order despatched. | ||||
| Channel Islands | £30.00 | £30.00 | £50.00 | £60.00 |
| Austria | £60.00 | £80.00 | £120.00 | £150.00 |
| Belgium | £50.00 | £60.00 | £80.00 | £120.00 |
| Bulgaria | £60.00 | £80.00 | £120.00 | £150.00 |
| Croatia (Hrvatska) | £60.00 | £80.00 | £120.00 | £150.00 |
| Cyprus | £60.00 | £80.00 | £120.00 | £150.00 |
| Czech Republic | £60.00 | £80.00 | £120.00 | £150.00 |
| Denmark | £70.00 | £80.00 | £120.00 | £150.00 |
| Estonia | £60.00 | £80.00 | £120.00 | £150.00 |
| Finland | £60.00 | £80.00 | £120.00 | £150.00 |
| France | £50.00 | £70.00 | £90.00 | £120.00 |
| Germany | £40.00 | £60.00 | £80.00 | £120.00 |
| Greece | £60.00 | £70.00 | £90.00 | £120.00 |
| Hungary | £50.00 | £60.00 | £80.00 | £100.00 |
| Ireland | £30.00 | £50.00 | £70.00 | £90.00 |
| Italy | £60.00 | £80.00 | £100.00 | £120.00 |
| Latvia | £60.00 | £80.00 | £90.00 | £110.00 |
| Lithuania | £60.00 | £80.00 | £90.00 | £120.00 |
| Luxembourg | £40.00 | £50.00 | £70.00 | £90.00 |
| Malta | £50.00 | £70.00 | £90.00 | £120.00 |
| Netherlands | £25.00 | £40.00 | £60.00 | £80.00 |
| Poland | £40.00 | £60.00 | £80.00 | £95.00 |
| Portugal | £40.00 | £60.00 | £80.00 | £100.00 |
| Romania | £40.00 | £60.00 | £75.00 | £95.00 |
| Slovakia | £40.00 | £55.00 | £70.00 | £95.00 |
| Slovenia | £45.00 | £60.00 | £80.00 | £95.00 |
| Spain | £35.00 | £55.00 | £70.00 | £90.00 |
| Sweden | £45.00 | £60.00 | £70.00 | £90.00 |
