When you place an order with us or login to our website you start a secure connection with our server. This means that all personal and payment information is encrypted and sent securely. To protect your details we use an accredited secure certificate provided by Trustwave. We use the latest in security technology - a 256 bit encryption certificate, the highest level of protection possible for all internet communications, including credit card use and financial transactions.
In keeping with GDPR, the data we keep on you is only for the processing of your order, and if you sign-up to receive newsletters and offers, you will be sent mailshots, and emails containing information about our products and services, and gardening tips. You can unsubscribe from our newsletters at any time by following the links in any of our newsletters or by logging into 'My Burncoose. We may send you information from third parties whom we think may be interest to you, but your details will not be shared with them, unless you take up their services or products. You have right to 'be forgotten' on our system, please email us and we will do this for you once your order has been fully processed.
Futher information on our security
"Pay attention here comes the techie bit".....
As soon as you enter the order process, every bit of information that is transferred between you and us is encrypted using SSL encryption. Even if data could be intercepted over the Internet it would be useless. When you enter a secure area of our site, on your browser you will notice a picture of a small padlock - this normally appears right at the bottom of the screen. To double check this, you can right click on the page and select 'properties' or 'view frame info' from the list which will tell you whether you are secure or not. Also look out for the sign of a secure web page, which can be identified by the URL (the web site address). A standard page will begin with 'http://'. A secure web page will begin with the URL 'https://' denoting that the merchant is using a secure server for the transaction of data.
All details are encrypted using 256bit SSL (Secure Sockets Layer) Software. When you establish a secure connection, the downloaded web site sends a digital certificate to your web browser. When the certificate arrives, it contains a public key, which functions as a one-way encryption device. The browser then uses this key to scramble your personal data (Credit Card Information) before sending it over the Internet. Information encrypted with the public key cannot be decrypted without the corresponding private key, which only the merchant has. Without this exclusive, private key, your personal information cannot be read. SecureTrust provides our SSL certificate (www.SecureTrust.com). SecureTrust is a global provider of digital certificate solutions that provide Internet users with peace of mind when sending information to web sites, sending emails, and downloading computer code over the Internet. SecureTrust acts as a trusted third party on the Internet. They issue digital certificates to companies, and individuals, that are used as proof of identity online, and provide for the protection of all information sent over the World Wide Web, using the most currently available encryption technology. We guarantee to comply with the standards, procedures and requirements laid down in the UK Data Protection Acts 1984 and 1998 to ensure that your personal information is kept secure and processed fairly and lawfully.
Payments by Credit Card
If you select to pay for your order by credit card, you will be securely redirected to Barclays Bank Epdq service. This is Barclays own secure website payment facility, they alone will collect and use your credit card details. They process them automatically for us. If your payment is successful Barclays tell us the payment has gone through and we will continue with your order. You will also recieve a notification email from Barclays themselves.
Payments by PayPal
If you select to pay for your order by paypal, you will be securely redirected to the Paypal website. This is Paypal's own secure website payment facility, they alone will collect and use your credit card details. They process them automatically for us. If your payment is successful Paypal tell us the payment has gone through and we will continue with your order. You will also recieve a notification email from Paypal themselves.