You stand out for us because every order we have made has been fulfilled with good quality, healthy plants. Some of your competitors have lower standards....
Burncoose Customer -
I am a returning customer because of the range of your plants, especially the more unusual varieties , and the excellence of the plants when they arrive. Well grown. Well packaged. They grow away quickly after planting and are of very good quality.
Burncoose Customer -
I've always had brilliant service and fantastic plants. I recommended you to my brother when he moved back home to a bare garden and he stocked up on camellias and rhododendrons which are thriving.
Burncoose Customer -
Ordering was easy peasy and my ACER palmatum 'Ukigumo' is simply stunning. The pride of all my acers now. Thank you Burncoose Nurseries.
Burncoose Customer -
A very clear site containing a huge amount of information in support of the plants.
Burncoose Customer -
Website well laid out easy to navigate and has good information about plants available to purchase.
Burncoose Customer -
I think your website is very helpful
Burncoose Customer. -
Great service and product from you and your carrier.
Burncoose Customer. -
In summary - a totally fantastic experience from end to end . In order :
Burncoose Customer -
- what a lovely website , a huge variety of interesting plants (not just the usual suspects !!) and very fair prices
- order packed and despatched and arrived within 3 days : speedy indeed !
- and with a good quality courier who cares about things not the cheap we know who couriers - so they arrived upright and intact , no damage to the packaging (or thereby the plants) whatsoever
- fantastic quality packaging , they probably could have been turned upside down and would have been fine but you didn’t test those boundaries !
In summary wow , wow , wow and we will most definitely be using you again - we have several new borders to stock, and we’ll be Burncoosing them to the full!
You deserve your gold medal.
Burncoose Customer. -
We have just taken delivery of our order from you this afternoon and wanted to write and say we are delighted with it in every way .
Burncoose Customer -
We have never used a mail order nursery before (always having been concerned about potential damage in transit) but encouraged by some friends thought we’d give it a go . We loved the vibe of your website , family owned and run business with a clear passion for their plants , so it was to Burncoose we turned for our first tentative voyage into this space . - the plants were excellent quality
- the plants were well watered (so often in nurseries they are sadly bone dry) and given the rapid arrival had stayed that way , they weren’t distressed at all.
I have been impressed by the speed of delivery, the standard of care with packing and the quality of the plants.
Burncoose Customer. -
The plants that I have received have all been in a very good condition and after a few hours standing in water have recovered from the journey well. Thank you.
Burncoose Customer. -
We had a pressing need to stock a small,very sparse garden and you have provided most of the plants we have used and it is coming along nicely than you.
Burncoose Customer. -
Good healthy plants
Burncoose Customer. -
We were so impressed with the amount of information about your plants particularly best growing conditions,size and degree of hardiness.
Burncoose Customer. -
Lovely plants in excellent condition, came very quickly. I am delighted as always. Congratulations on getting Gold at Chelsea.
Burncoose Customer. -
I'm very pleased with my rose, ordered Tuesday, arrived today, Thursday. Pleased to have your catalogue now, too
Burncoose Customer. -
Royal Mail delivered the goods well before the given time in excellent condition, unpacked and watered and after a couple of hours had recovered from the journey. Thank you.
Burncoose Customer. -
Your plants have been excellent, I have had so many my garden is full after this order.
Burncoose Customer. -
Was very impressed with the packaging and the delivery company - DPD are always reliable they deliver my medical equipment with out any hassle. The plants were in an excellent condition and after a couple of hours they were looking very fresh and healthy. Thank you.
Burncoose Customer. -
I received my latest order today & want to tell you how impressed I am with the size &!quality of thd plant, the excellent packing & thr fast delivery,
Burncoose Customer -
Your customer care team were very helpful when my plant went missing, perfect customer service
Burncoose Customer. -
Keep on adding new plants and varieties, plus the care and advice details as the tiny observational comments about how the plants do at Caerhays, how they thrive in shade/sun, soil etc are very helpful and very useful.
Burncoose Customer -
I had problems finding where to enter a discount code but contacted customer services ans they kindly pointed me in the right direction. I also asked for the order to be available a day before the calendar was showing, and to their credit they had the order picked and ready for collection a day order, as we were visiting Cornwall.
Burncoose Customer. -
I find the recommendation of plants that go well the plant you’re looking at interesting and quite an invaluable tool
Burncoose Customer. -
Order got placed in a system as computer thought error in my email so had to phone up to trace what was going on. But all very helpfully sorted out by staff - not a computer!!
Burncoose Customer -
Your video’s are excellent. Your photographs and descriptions are equally good. More importantly, your plants are strong and have obviously been grown and cared for.
Burncoose Customer. -
Too many wonderful plants to choose from making it difficult to know which to order first!
Burncoose Customer. -
Felt like a website produced by people knowledgeable about what they sell, which was reassuring and is not always the case with some sites.
Burncoose Customer -