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Privacy Policy

Like all professional businesses we take your privacy seriously.

We need to collect certain information about you so that we can process your order. Your name, contact details and, of course, payment information. We also take your phone number and email address so that we can contact in the event of a problem.

Because we are people like you, we hate to receive unsolicited emails. We will never share your email address with anyone. If you would like to receive OUR email updates or offers you can opt in to them by clicking that option on 'my personal details' on the 'my burncoose' page, when you have logged. If you would rather opt out you can, at any time, by clicking the 'unsubscribe' link in the email(s) you receive.

You will always however receive order confirmations by email.

We will not sell your details to any third party.

Once a year you will receive our fabulous printed catalogue through the post and, very occasionally throughout the year, you may receive a mailing from us or other garden related companies which we think may be of interest.

Cookies and Tracking Technology

A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself.

A cookie can't read data off your hard disk or read cookie files created by other sites. We use cookies to track your shopping basket and order.  We also use cookies to give you details of your recent searches, and viewed items.  We generally track site usage through Google Analytics. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information. If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of our website if you do so.

None of our cookies store any credit/debit card information nor password details.

How to Restrict or Block Cookies

If you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The "Help" function within your browser should tell you how. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

You may also wish to visit www.youronlinechoices.com/uk/your-ad-choices to learn more about the cookies on your device set by other companies, and opt out of them if you wish. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

Burncoose Nurseries is part of the Caerhays Estate.

If you have any further questions about us or our policies please email us - burncoose AT eclipse DOT co DOT uk


General Partners:
C.H. WILLIAMS,
P. KNUCKEY

Limited Partners:
D.J. WILLIAMS,
F.E. WILLIAMS
F.J. WILLIAMS

Plant Health Registration Number UK/EW: 1504

VAT Registration Number: GB 383720347

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Burncoose Nurseries: Gwennap, Redruth, Cornwall TR16 6BJ
Telephone: +44 (0) 1209 860316 Fax: +44 (0) 1209 860011 Email: info@burncoose.co.uk
© Burncoose Nurseries 1997 - 2017      Website by Forgecom