Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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Excellent service, would not hesitate to use again

Burncoose Customer -

Great selection of plants And the delivery that’s just arrived is in excellent condition thank you

Burncoose Customer -

Thank you for being so prompt and plants being in such excellent condition. I thought I’d ordered more than one of each plant- silly me! So have ordered more! Thank you

Burncoose Customer. -

Excellent information. Superior to any other website I have used.

Burncoose Customer -

I found both my phone calls to you before ordering, very helpful.

Burncoose Customer. -

Looking forward to receiving plants thank you And thank you for being so helpful on the phone last week!

Burncoose Customer. -

thanks souch for your consistently excellent offerings and advice. most of my garden comes from burncoose, and it brings me joy every single day.

Burncoose Customer -

People often comment on the wonderful plants I get from you. They grow very quickly, and all have withstood the difficult conditions here. Many thanks.

Burncoose Customer -

Was very impressed with the website!

Burncoose Customer. -

It was fine didn't realise until late in the order you could not get gift wrapping on click and collect.Looking at the site again it was fairly clear if I had read the information given in more detail

Burncoose Customer. -

It would be clearer if you could choose click and collect and then the delivery charge disappears a bit like argos and homebase.

Burncoose Customer. -

Thank you for emailing me today, reminding me that the plant I ordered was now in stock.

Burncoose Customer. -

2 styrax to the isle of man i ordered on monday since when the 2 styrax have had an adventure: a many hundred mile road trip followed by 4 hours on a boat and a 20 mile delivery to us in the back of beyond the delivery people here phoned yesterday pm and delivered by lunchtime today. they were all planted, staked and protected by 4 pm my congrats to you and your delivery associates

Burncoose Customer -

Additionally I received very helpful and useful advice over the telephone

Burncoose Customer -

I find the whole experience with you from ordering to receipt of the order very good and the plants are always excellent quality

Burncoose Customer -