Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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Great service as always....

Burncoose Customer. -

Appropriate charges, prompt delivery and great quality I'll definitely order again

Burncoose Customer -

Excellent service throughout

Burncoose Customer -

Excellent delivery service

Burncoose Customer. -

It’s great the company also delivers Saturday so the plants are never too long in transit.

Burncoose Customer. -

I used the facility to advise when one of my items was back is stock - that worked great, thank-you. Before placing my order I telephoned with a question on if good time to plant a hydrangea in november, person i spoke too was very informative and helpful, thank-you.

Burncoose Customer -

Have ordered from Burncoose around 30 years ago when first planting my new garden from scratch. Still have the beautiful evergreen Magnolias, Wisteria and Clematis Armandii going strong. Now ordering for my Daughter and Son-in-Laws garden and would always choose Burncoose again and again. Hoping one day may book a holiday nearby so can visit. Thank you so much

Burncoose Customer. -

Plants were incredibly securely packaged and arrived so promptly. Always loved the quality of the plants and the delivery service matches it.

Burncoose Customer -

Over the years I have bought many plants from you online and I have to say that they have always arrived promptly and in excellent condition. Not only that, but the quality of plant have always been to my expectations and that is why I will continue to buy from you, but my garden is getting a little full of trees and shrubs. You do of course offer an outstanding amount of unusual and rare species.

Burncoose Customer -

As this was my first experience of ordering plants from Burncoose, I did not know what to expect. From my first enquiry to the delivery on Friday, I was kept informed. My Cornus kousa and Belle Etoile had been carefully packed and arrived when expected. I felt valued as a customer.

Burncoose Customer -

The delivery service was excellent! Dispatched from the Burncoose nursery in Cornwall one day and reached us in Glasgow the next morning! Thank you ??

Burncoose Customer -

Very happy with all aspects of my purchase.

Burncoose Customer -

The firm was very good. The packaging is excellent. We are saving it for transporting our ducks! The box was the right way up and undamaged. The plants had clearly been carefully packed. The courrier was careful and considerate I could not improve it. .

Burncoose Customer -

Thank you for the information about plant toxicity (not many websites include this) The categories of plants are a bit different to find (eg, full list of magnolias) Overall, informative and I enjoy browsing and reading about plants. The plants I received so far were healthy and are thriving. Thank you.

Burncoose Customer. -

Thank you for help when I telephoned about my order.

Burncoose Customer. -

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