Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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Had trouble filling in order form cos of email address, but that could have been me!! but contacted you and you were very helpful and resolved situation while I was on the phone. ps I dont want a catalogue thanks

Burncoose Customer -

Excellent catalogue and website matched by first class customer service.

Burncoose Customer -

Looking forward to receiving my order - the last lot were very good

Burncoose Customer -

NONE BUT MAY I COMMENT: YOUR NEW WEBSITE IS A GREAT IMPROVEMENT ON PREVIOUS

Burncoose Customer. -

Always pleased with the packing.

Burncoose Customer -

Really pleased with the plants that were delivered today(wed) I only ordered them on Sunday. Thanks.

Burncoose Customer -

Having three large free text fields for gift message, instructions to your packing department and instructions to the delivery driver is outstanding. I use a wide variety of websites for shopping and I've never seen this excellent feature anywhere else.

Burncoose Customer -

No it's fine and is backed up by a good telephone service.

Burncoose Customer. -

I was amazed how quickly my order was delivered and the excellent way the plants were packed.

Burncoose Customer -

Thank goodness you offer PayPal as a form of payment-so much simpler and secure.

Burncoose Customer. -

Very excited. Your plant selection is extremely good.

Burncoose Customer -

Excellent website!

Burncoose Customer. -

Excellent range of plants

Burncoose Customer. -

We had a recent visit to your nursery near Redruth, and found your staff extremely helpful.

Burncoose Customer -

Thus far, I'm perfectly satisfied ... and like the fact that I've had an easy opportunity/facility to give a customer's initial view of experience on your (and competitor's) website.

Burncoose Customer. -