Customer Quotes

Very helpful response to a question about the plant, which meant that I was able to place the order.

Burncoose Customer -

I was able to order a plant I have been trying to replace for years! I look forward to recieving it. The plant advice on all products very detailed and easy to follow. Thank you

Burncoose Customer -

As someone who is not terribly internet savvy I found the website fairly easy to navigate

Burncoose Customer -

Whenever I have rung you about an order, the response is always very helpful, friendly and pleasant.

Burncoose Customer -

Delighted with previous order- excellent plants, well wrapped. Thank you.

Burncoose Customer -

I love the way all your plants are so carefully packed for despatch. It would also help no end if you could add a code (on line and in the catalogue) to your plants to say whether pesky rabbits would be deterred from eating them.

Burncoose Customer -

We have come to your website in prefenrce to any other because, in a previous order, one of the plants that you sent us was dead -you replaced it at no cost to us and with no fuss or bother. The service you gave was excellent.

Burncoose Customer -

The order just wouldn't process at the payment part- my husband phoned you instead, brilliantly efficient result.

Burncoose Customer -

We have ordered rhododendrons in the past under the name of Friends of Beaumont Park. Good quality thank you

Burncoose Customer -

I am astounded by the choice of plants you have on offer!

Burncoose Customer -

I have been searching the web for the right tree. Just one visit to your website and it was really easy to follow, with detailed information. I ordered straightaway. The only comment I would make is that you could try and make your website appear higher up the list when doing a google search.

Burncoose Customer. -

I have ordered a few plants in the past and have been very pleased with them - all doing well. I am unable to travel to garden centres to shop for plants so much appreciate being able to order online. Thank you.

Burncoose Customer -

I had to phone to clarify sizes on Small and Large Meyer Lemon Trees, as they are listed as being the same pot sizes. The person I spoke to was very helpful.

Burncoose Customer -

I usually try and buy from nurseries situated north of me because of climate, but you were the only nursery who had in stock the two magnolias I wanted and therefore one postage cost.

Burncoose Customer -

I made a mistake by double ordering a plant and could not find how to cancel the number I required. I telephoned and was given excellent and patient advice which solved the problem.

Burncoose Customer -

The 12 Plants I collected from the nursery last year are all doing extremely well, the helpful advice I received by e-mail on that order was excellent

Burncoose Customer -

Only of my own making, I did not realise I had ordered 2 of an item, but that was quickly sorted out by a phone call to a helpful and courteous person.

Burncoose Customer -

Have always found your plants to be of very good quality and your site always seems to have those unusual specimens that make a garden special

Burncoose Customer -

very efficient website - excellent to use.

Burncoose Customer -

I have visited your Nursery many times in the pat when on holiday but now at 84 it is a long way to come. In the recent storms I had a huge conifer fall after cutting down three more but luckily it only broke fences and trellis, so I have new space and you appeared to offer the cheapest daphnes that I wanted. Thank you

Burncoose Customer -

Thank you for my order it was beautifully packed and arrived promptly and in tip top condition I am now awaiting a beautiful blooming in my conservatory. Thanks again.Elizabeth.

Burncoose Customer -

As good a service as Which Gardening Magazine said

Burncoose Customer -

Thank you for my order – unpacking a Burncoose package makes Christmas seem dull. Wonderful plants and so carefully dispatched. Thank you so much.

Jonathan & Sylvia Leiserach -

Thank you so much for the beautiful Magnolia Felix Jury which I received safely and beautifully packed. It is exactly what I requested – a single stem suitable to train aa standard and it looks lovely and healthy.

Sarah Bushnell, East Sussex -

Just to inform you that the above order has just arrived, well packed and in excellent condition. The plants should attract more butterflies. Many thanks.

John Wilson -

I love good communication. It’s always hughely appreciated in my busy life. Thank you.

Kevan, The Northerner -

No I think the website gave me all the information I needed about the plants I was interested in

Burncoose Customer. -

A great website, easy to navigate, and with lots of helpful plant info, and unusual plants. I will definitely be visiting again.

Burncoose Customer -

Very impressed with service and plants

Burncoose Customer -

I've ordered from Burncoose before, as have my family and having just moved into a lovely new home I have a garden to plan. I've always been thrilled with the quality of servic and plants that you offer.

Burncoose Customer -

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Burncoose Nurseries: Gwennap, Redruth, Cornwall TR16 6BJ
Telephone: +44 (0) 1209 860316 Email: info@burncoose.co.uk
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