Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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I have complete confidence ordering from you. Plants are always good quality, packaging well thought out and protects the plants well. You are a customer oriented business and I enjoy ordering from you.

Burncoose Customer -

I've always wanted to place an order with Burncoose but didn't know enough or have enough space in the garden, but now I have.

Burncoose Customer -

I find your customer service people extremely helpful and polite.

Burncoose Customer -

I phoned re details on order and the gentleman was really helpful giving the advice I wanted regarding the tree.

Burncoose Customer -

Placed order in th end over the phone, person I spoke to was very pleasant ,informative & helpful

Burncoose Customer -

TOONA sinensis I ordered did not grow. it appears to be dead.

Burncoose Customer -

I was extremely happy to find how easy it was to find the plants I was looking for. Also you were the only nursery I could find that had all the plants I was looking for. Thank you.

Burncoose Customer -

Excellent quality of plants and delivery

Burncoose Customer -

Nothing much to say - your plants are always of good size and healthy and I look forward to their arrival. Thanks for your excellent service once again.

Burncoose Customer -

Only one, Multi buy of Dierama did not show in checkout basket, very easily resolved by Sally when I telephoned to query.

Burncoose Customer -

Filled & saved basket one day,couldn't recover it next day.i e mailed company re query.within minutes extremely patient man phoned me back.amazing service.

Burncoose Customer -

If I at nearly 83 with no computer training can find my way round the website then anyone can!! What else can the company add.

Burncoose Customer -

Filled shopping basket on one day, thought I had saved it, so as to check it next day, but couldn't find my basket.company rang me.fantastic,kind man,confirmed my order.

Burncoose Customer -

I was impressed

Burncoose Customer -

I've bought plants from Buncoose before and they have all done well.

Burncoose Customer -