Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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I encountered a problem on the website which asked suggested I phone you direct. The lady I spoke to was lovely and so helpful.

Burncoose Customer -

i have received my order and very impressed with delivery info , the plants and the info contained in the package , including the brochure - will definitely make more purchases in future. thank you

Burncoose Customer -

No - I think your website is extremely well thought out and helpful

Burncoose Customer -

Thank you for the supplementary information on the plants I have ordered. Great service. We v much hope to get back to Caerhays later this spring if we're allowed... Keep well.

Burncoose Customer -

No - wealth of stuff there already

Burncoose Customer. -

Excellent service.

Burncoose Customer -

Great selection I live in a rural town so don't have a good choice plus I have been in shielding since last year

Burncoose Customer -

Lovely plants arrived

Burncoose Customer. -

As we now live in Cornwall, ideally we would have preferred to collect our order from Burncoose, but as we are in lockdown, it would mean travelling out of our local area, as we live about 4 miles from Wadebridge, so this recent order will have to be delivered. Looking forward to safer times, when we can visit the nursery ourselves.

Burncoose Customer. -

a lot of choices so hard to select one plant!

Burncoose Customer. -

Always friendly, quick and efficient on the phone

Burncoose Customer -

Far too easy to spend my money with such a great range of plants

Burncoose Customer -

I love the selection of plants in the detailed info

Burncoose Customer. -

I've found the nursery to be very reliable over the years. I've never needed to telephone or write to get something sorted out.

Burncoose Customer -

My impression is of a very efficient and friendly company with extremely fair prices. That said my experience with trying to place an order online, mentioned above, was very frustrating as I was at a loss as to what was happening! Though this will not be allowed to cloud my judgement of what was generally a very pleasant experience.

Burncoose Customer. -