Customer Quotes

These excellent plants arrived in excellent condition. Thank You.

Maynard Case -

May I say that your service has been second to none and from my visit earlier this year to your nursery, your catalogue and your website. I will definitely be using Burncoose Nurseries for procurement of plants, due to your range being so extensive it gives me extensive options as I am developing my landscape business.

Oliver Allchurch -

This is to let you know that the Cotoneaster Exburiensis I ordered from you arrived as expected and in good order. It was very well packed – thank you.

Dr Brian V Smith -

Plants are excellent, arrived yesterday afternoon very well packed in recyclable shredded paper. Superb service, thank you.

Gareth Cockcroft -

I was worried about ordering a tree online but your packing is brilliant. The magnolia especially must have been so tricky to wrap but it arrived completely unscathed with not a leaf or twig broken. Well Done and Thank You so much. Both items are planted according to your website advice and they are looking good straight away.

Jacinta West -

I ordered a Hoya plant from you late Saturday evening and it arrived today Thursday. I want to let you know how pleased I am. The plant looks very healthy and is well developed. But more than that your packaging was very impressive and I am sure helped the plant to survive the journey in good condition. Many thanks.

Peter Everett -

I received the Buddleja ‘Sungold’ yesterday in excellent condition, a very well shaped and healthy plant. Thank you very much.

Mary Hale -

Received my second order of plants from you today. Yet again very quick delivery and healthy well packed plants. Looking forward to putting in my next order.

Angela Ravenscroft -

Just a line to let you know that my order has arrived safely – ahead of schedule at that! Well done to all concerned. Absolutely delighted with the plants that arrived in particular the Hoya’s…..Really fine plants thank you very much, and not as much as a bent leaf in transit.

Carol Hopper -

Just a note to say thanks for the delivery of my order, the plants were packaged brilliantly and arrived in perfect condition as usual, but much to the surprise of the delivery driver that plants could be transported via a courier so successfully! The plants themselves look healthy too. I look forward to seeing my new flower bed flourishing.

Helen Ford, Devon -

Received my order on Friday. Well impressed with the service and especially with the packaging, no plastic used apart from plastic netting! Thank you.

Linda Burley -

Thanks for the delivery of excellent plants. I look forward to placing further orders.

Dominic Byrne -

Many thanks for my order. I am delighted and extremely satisfied with the quality of the plants and your service. This was my first order and I am sure will not be my last.

Diane Everton -

Just a quick note to let you know the plants arrived this morning as you stated. Box was well packed, no damage apparent. Plants watered, looking to get them into the garden this weekend. Excellent service.

Martin Oliver -

please don't stop the paper catalogue as suf=ggested in the editorial. The website is great for ordering specific plants once identified but I use the catalogue to get ideas of combinations which would be far more difficult and timeconsuming without a catalgue

Burncoose Customer. -

Tried to login but had trouble but rang your phone number with basket number and every thing was dealt with very efficiently

Burncoose Customer -

Found the advice given on the telephone most helpful and kind.

Burncoose Customer -

none. excellent service. I look forward to them arriving

Burncoose Customer. -

Plants were delivered this morning (Thurs. 26 Jan.) beautifully packed and looking in superb condition. And an extra Helleborus niger marked 'free' on your delivery slip. THANK YOU VERY MUCH. We'd have no hesitation in contacting you again and would also to recommend you to anyone we know. With gratitude, Carolyn Sheasby

Carolyn Sheasby -

Only great service and help from steve

Burncoose Customer -

A very helpfully website along side your wide variety of plants. I am looking forward to seeing how the Luma shrubs/trees develop.

Burncoose Customer -

when up-dating my basket - taking plants in and out - my daughter needed to show me how to do it. Once I understood how it was easy.

Burncoose Customer. -

Have visited your nursery several times whilst on holiday and always find something 'new' to buy.

Burncoose Customer -

Thank you for your new printed catalogue. With reference to Charles Williams’ introduction, please keep the printed catalogue in future years. It is the combination of printed catalogue and on-line ordering that is so helpful. An on-line catalogue is nothing like so convenient and browsing through the different plants available is more difficult (flipping back and forth to compare different plants is so much easier and more enjoyable in the paper version). I think many of your customers would agree! Thanks for your excellent service over many years.

Tony G, Burncoose Customer -

couldn't find the specific plant, email you and got a prompt helpful response - hence placed an order

Burncoose Customer -

The shrubs have always been well packed in the past and are always in good condition

Burncoose Customer -

delighted to find the plant at your nursery, not one garden centre in epsom has this iris and it is so lovely in winter. I browsed for ages and will surely buy more from you especially the mimosa!!!

Burncoose Customer. -

Non. Marvellous website, could find everything - even when I couldn't remember the name, a colour was sufficient.

Burncoose Customer -

Great selection of hard to find trees.

Burncoose Customer -

I WRITE SOFTWARE NOT DISSIMILAR TO YOUR WEBSITE. I AM THEREFORE VERY CRITICAL OF SUCH USER INTERFACES. (SO IS MY BOSS) I COULD FIND NO FAULTS WITH YOUR SITE. MY COMPLIMENTS TO YOUR SOFTWARE ENGINGEERS AND PROGRAMMERS

Burncoose Customer -

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Burncoose Nurseries: Gwennap, Redruth, Cornwall TR16 6BJ
Telephone: +44 (0) 1209 860316 Email: info@burncoose.co.uk
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