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Customer Quotes
Was inspired by your 'garden' at Tatton a few years ago now, have not seen you there since. I looked on line to see a particular hydrangea you showed. Then the website turned out to be easy to use, and packaging of plants, and quality was v. good. Although I cannot use your specialism it is good to know it is there and I like reading about Burncoose in the catalogue. From an Ordinary Gardener
Burncoose Customer -
Telephone contact very helpful too.
Burncoose Customer -
I find it very comprehensive including the characteristics of the plants/shrubs and how to care for the plants. Also there is a great variety of plants, trees and shrubs.
Burncoose Customer -
I have always been very impressed with the quality of theplants and packaging and I love browsing your catalogue int he bath - so please dont abolish it just because of web site
Burncoose Customer -
As a comparatively novice web user I found your site very well laid out and easy to use. Thank you
Burncoose Customer -
You have a WONDERFUL range of plants. The problem is restraining myself!
Burncoose Customer -
When I phoned about the order difficulties I found the response quick and very helpful.
Burncoose Customer -
ALTHOUGH I ALWAYS ORDER FROM THE WEBSITE, I REALLY APPRECIATE THE CATALOGUE TO BROWSE THROUGH WHILST ENJOYING THE TELEVISION ETC. DIFFERENT THINGS CATCH YOUR EYE THAT YOU WOULDN'T ALWAYS LOOK FOR ON THE WEBSITE.
Burncoose Customer -
Loved that you had so many different and unusual plants. You were the only place where I could find Hydrangea Sargentiana for sale. The other plants were just bought because I was placing an order! Look forward to seeing the quality when they arrive. Best wishes.
Burncoose Customer -
very pleased with my plants thank you
Burncoose Customer -
nice site and looking forward to my first order thanks
Burncoose Customer -
too much choice.....I dithered!
Burncoose Customer -
By Letter...
E & G Wattam, August 2012 -
"I spoke to your office today to thank you for the plants we received on Friday, they were beautifully and carefully wrapped as always, so as to arrive in perfect condition. Your care and service are completely unsurpassable. "
My many visits to Cornwall were always conditional upon visiting Burncoose; a place where you could visit the nursery and garden from whicg I( took so much pleasure. Today I renewed my admiration of Burncoose, the friendliness, helpfulness and patience of the staff is to be commended.
Burncoose Customer -
EVERYTIME I HAVE ORDERED FROM YOU THE PLANTS HAVE ARRIVED IN VERY GOOD CONDITION AND A DECENT SIZE. THANK YOUY
Burncoose Customer -
Nice site. Great selection of plants.
Burncoose Customer -
Your plants arrive in the best packaging I have yet found with on-line ordering of plants.
Burncoose Customer -
none and good customer service after delivery
Burncoose Customer -
My Password was a bit of a problem. Sorted very quickly though.
Burncoose Customer -
Pleased to see you are using Paypal now. Will definitely reorder using this. Excellent service.
Burncoose Customer -
did phone order in the end , lovely lady took order, very helpful
Burncoose Customer -
Living in the Channel Islands it can be difficult to get unusual plants of a good quality and at a realistic price. Burncoose managed all three!
Burncoose Customer -
Wonderful selection of plants. Catalogue is really helpful when choosing. Easy to go to website when I have browsed catalogue.
Burncoose Customer -
The last three shrubs I purchased from you are doing really well and are growing at a great rate! You certainly have quality plants. I have not had a chance to plant my order from you last week . . . . it has been too hot.
Burncoose Customer -
I also contacted by telephone and found your advisor to be very helpful & friendly. Customer service was excellent.
Burncoose Customer -
No. Your website is just about perfect.
Burncoose Customer -
Only when ordering one plant and I could not order it, so I phoned your number and a very helpful man tweaked the website, so the problem was fixed.
Burncoose Customer -
Placed order with Allison earlier today over telephone which was a very pleasant and successful experience. We'll be back!
Burncoose Customer -
Searching for a non fashionable plant I found you with Alta vista. You were close to the top of my website list.
Burncoose Customer -
Looking forward to next year's catalogue, it is nice to dip in and out of it and to plan the garden.
Burncoose Customer -
