Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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Your website is very easy to navigate and the plant info really useful and clear and straightforward to access. Thank you for thinking about what the customer needs to know about your plants. It does make a huge difference.

Burncoose Customer -

Reliable logistics, good selection, healthy plants - what more could you want?

Burncoose Customer -

First class service in recommending various shrubs to suit my border aspirations

Burncoose Customer -

Very helpful telephone conversation re order

Burncoose Customer -

I did not order on line. I came to the nursery and chose the plants myself. I always prefer to do this. Brilliant help from staff.

Burncoose Customer. -

Before ordering 6 Tamarisk plants online I telephoned and spoke to a very helpful and friendly man who answered all my questions about planting. All 6 lovely plants in the ground and looking happy!

Burncoose Customer -

Efficient service for alerting customer to restocking of plants

Burncoose Customer -

Great lover of Cornish Gardens especially Caerhays and visited many times with ICS but now at 89 I am advising and planting my daughters gardens.

Burncoose Customer. -

Steve very informative and helpful

Burncoose Customer -

None whatsoever. Excellent service.

Burncoose Customer. -

I found Steve very helpful when I rang to ask about ordering 2 plants. The email to confirm my order went through immediately and then, much to my surprise a had a message on my landline to confirm my order. Such 'Service' is a rarity these days!! Well done Burncoose!

Burncoose Customer -

Very helpful and friendly person on the telephone!

Burncoose Customer -

I enjoy browsing your plant list.

Burncoose Customer. -

Impressed with efficient contact when stock available I reordered for this reason

Burncoose Customer -

Website slow so ordered by phone - excellent response

Burncoose Customer -