Customer Quotes

An excellent and very comprehensive website, full of clear information to make decisions about plants and planting. congratulations on an excellent website.

Burncoose Customer -

A bit more detailed information about the individual plants would be helpful. Also some of the plants had no pictures which was a shame as they really help when making selections. Pictures of all the different characteristics of the plants would be great e.g. the flower, foliage and form. The more pics the better, this would definately give you a competitive edge. In general the website is very good and user friendly!

Burncoose Customer. -

great to find plants I want all in 1 place and also to find plants not obtainable from garden centre

Burncoose Customer. -

I am totally blind so have to use special screen reading sofware (JAWS) to access the information on the computer screen. Some websites are not very accessible to my software, but your site works well.

Burncoose Customer -

I think you give helpful information about the plants you supply.

Burncoose Customer. -

Our friends always ask us where we bought our beautiful plants, so that is where they go!

Burncoose Customer. -

I have found all your Staff to be very helpful and informative, with good product knowledge. We tell all our friends when they see our garden, that all our plants have come from you. They are the best advertisement.

Burncoose Customer -

love the website, love the service, keep it up

Burncoose Customer -

Further to my visit to your nursery last week, may I confirm safe receipt of the replacement tree. Also may I thank you for the courteous and helpful manner in which you resolved the problem. It has been a pleasure to deal with your company.

Paul Smith July 2010 -

Thank you very much for the Daphniphyllum which arrived today. It is a lovely specimen far better than I had expected so I will be pleased to recommend your site to anyone.

Sydney Watson July 2010 -

My two Jasminum Parkerii delivered safely, beautifully packed and in perfect condition. Best wishes to Cornwall a gem of a place containing many happy memories for me.

Roy Keys June 2010 -

Thanks for the lovely plants and sending them in time for planting before I go away. Much appreciated.

Pauline Jones, London June 2010 -

I would like to compliment and thank the packers of the Sorbus cashmeriana. They did an amazing job and it must have taken some time. Very much appreciated. Good luck for the rest of the RHS Flower shows. With many thanks.

Dora Beetesan June 2010 -

I am just emailing to let you know that the 2 x Acacia Baileyana Purpurea have arrived successfully. They look gorgeous. Thank you.

Morag Wood June 2010 -

My order arrived yesterday early evening and the plants are excellent. I am so delighted with the quality. My hearty thanks for your excellent service.

Christine Garry June 2010 -

I just thought I would like to thank you very much for the plant that I received, I am thrilled. It was beautifully packed and well looked after. I would like to thank you for careful way that it was packed and that it will be as nice as I thought it would be. Grateful for your care.

Delia Fricker, Wilts May 2010 -

Plants received this morning, beautifully packed and in perfect condition. Thank you. My best wishes.

Susan Custance May 2010 -

I have just received my delivery of plants from you and would like to let you know how delighted I am with them. They are excellent quality plants and very well packed. Thank you. Kind regards

Shelagh Green May 2010 -

I would like to pass on my congratulations to you and the packing team for a job well done. I have received my order and it was exactly as you said it would be in your brochure. The packing was absolutely first class. The trees were in superb condition and I am sure will look good in my garden.

Mrs P Fitzgerald April 2010 -

Thank you for a most informative article on Camellias. I was very grateful for it, because last year I bought 3 and I love them, but I am getting a lot of brown heading, but the flowers underneath leaves which are protected are beautiful. I thought it was the wind but now I know its probably frost. Thanks for this very informative article.

Trudy Morgan April 2010 -

My Camellias arrived safely this morning and the plants are really beautiful, better even than I had hoped for! They were also well packed. My thank to all concerned.

Mary Anderson March 2010 -

My plants arrived safely and I am absolutely thrilled with them. The quality of the plants and the care with which they had been packed exceeds any other mail order nursery I have done business with. Please pass on my sincere thanks to all concerned. I look forward to ordering more plants in the near future. Kind regards.

Doreen Wilson March 2010 -

Firstly I can tell you that your delivery to me on Friday arrived in perfect condition. I was not surprised. I do not believe that there are any better packers than you. You are superb! Thank you for the care and attention you give to me deliveries.

Lyndhurst, Cheshire March 2010 -

Thank you for an excellent service. My order arrived today in perfect condition and beautifully wrapped. I will be ordering more plants on line in the very near future…I enjoyed an article in the telegraph wrapping paper too. Perfect.

Helen Starley March 2010 -

I write re my recent order which was delivered safely last week. I must congratulate your packers on doing a marvellous job the best I HAVE EVER SEEN DONE. It took me half a day to unpack it. So thanks.

C D Hellewell, Southampton February 2010 -

Thank you for the beautifully grown and skilfully packed plant which arrived safely on Friday evening. Friday had been a grim, frustrating day, but how my spirits soared when the box arrived – aren’t plants wonderful! Many thanks.

Margaret Williams February 2010 -

This is just to say that the plants I ordered all arrived in perfect condition and I was very impressed by the prompt and efficient way my small list of requested items had been dealt with. The packaging was most successful and ensured the safe delivery of the complete consignment. My best thanks.

E Aiken, Northern Ireland February 2010 -

Thank you for my plants which arrived safely, beautifully packed. Can’t wait to plant them. Your service is brilliant. Many thanks again.

Jill Mullan February 2010 -

Just to let you know that my plants arrived safely. I am very please with the sturdy healthy Phormiums, thank you very much. Kind regards.

Ann Wen January 2010 -

Have just received my first order which has arrived only three days after ordering. The plants are in excellent condition; the packaging obviously saved them from the vagaries of the Royal Mail……… I just felt that congratulations were in order: I believe in giving praise where it is due and it certainly was here. I look forward to ordering from you again.

Chris Weeks December 2009 -

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