Plants by mail order since 1984 - over 4,100 plants online today!
Burncoose Nurseries - part of the Caerhays Estate
Nursery & Gardens open: Mon - Sat 08.30 - 16.30 & Sun 10:00 - 16:00
Pop up café: Cafe now open Wed - Sun 10.00 to 15.00

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review


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  • Password not recognized and then it was impossible to place an order but quickly resolved by Pauline.

    Burncoose Customer -

    I wanted to order a new plant on your list - it appeared in your paper catalogue but was not available online in December when I wanted to order (I had a discount code that was ending on 31 December) I phoned and the matter was sorted out satisfactorily.

    Burncoose Customer. -

    Nice to be able to chat when I placed my order. He know his subject.

    Burncoose Customer. -

    No, the service is what has made us decided only to use Burncoose.

    Burncoose Customer. -

    I find your plant information extremely thorough and would go to your website to find information on plants.

    Burncoose Customer. -

    I have ordered a few times now. The plants arrive safely and obvious thought and care has gone into packaging unlike some companies I have ordered from. Also the plants are fat and healthy and have quite obviously been tended to with care and attention. I have recommended you to my sister and we both will only come to Burncoose now for mail order plants. Thank you!

    Burncoose Customer -

    This was a good experience. I was able to choose exactly the right plants using the information given without distraction by unwanted sales talk.

    Burncoose Customer -

    Your plants/trees/ shrubs always amazing. Your staff always helpful

    Burncoose Customer -

    Informative website. Very useful when selecting plants in terms of position/required conditions etc..

    Burncoose Customer -

    From your website I am now going to plan a holiday so that I can visit the nursery and gardens at the castle in person.

    Burncoose Customer -

    Have always looked at your website and visited.

    Burncoose Customer. -

    None - it's an excellent website.

    Burncoose Customer -

    You have a good range of products

    Burncoose Customer. -

    Absolutely thrilled with the quality of the plants. And the selection offered is tremendous. I also enjoy your personal notes on your successes and challenges with each species /cultivar

    Burncoose Customer -

    I find your cultural and propagation methods extremely useful and interesting. Can't think what you might add. Possibly suggested planting combinations? historic context of introduction?

    Burncoose Customer -

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