Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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I was a little previous with worrying and I am sorry for bothering you. The plants came this morning and I am very happy with them, they were wrapped exceptionally well and are all healthy plants, thank you once again. Kind regards.

C Lloyd -

My first order with you arrived today. First class packing and the two shrubs are in excellent condition. The root growth is perfect. Well done.

Nigel Martin -

I wanted you to know that I am delighted with the plants that arrived last week, so beautifully packed. I am particularly pleased to have my old friend Azalea ledifolia ‘Alba’ again as the original petered out after 43 years, having been moved twice. I now understand better the cost of post and packing.

E P Harper -

Our Abutilon received this afternoon was so well packed and fresh – and a very good quality, now we look forward to the blooms.

Chris Watson -

Many thanks for the replacement Azalea plant that arrived this morning in good condition and was a pleasant surprise. Please convey our thanks to your staff for such prompt and excellent service. We often visit friends living in Mullion and on our next trip to Cornwall we shall call into your nursery to thank you personally. Many thanks once again.

Trevor Edwards -

We received our Acer early yesterday morning and are delighted with it. Its packaging was excellent too - so well protecting the plant. The shape of the Acer and present height couldn’t be better for us. I would also like to thank the lady I spoke to in your office for her help and advice. If we ever need another tree I know where to go to, and if we go to Cornwall we will certainly visit your nursery. Many thanks for your excellent service.

Margaret Pratley -

Just to say - so pleased with the quality of the plants that arrived today and good to see they were well watered and looked happy (I get a good few mail order plants and not all arrive like that!). Many thanks for your good service.

Margaret Clare -

I just wanted to say thanks for the Eucryphia and Corylus which arrived this morning. Super plants in tip top condition, thanks to careful packaging. I am sure I will be ordering again.

Tracey Hicks -

Just a brief line to inform you that my three plants arrived late this afternoon, intact and undamaged. The plants are excellent quality. Please accept my sincere thanks for having provided these when three other nurseries could not, and for the first class service and attention you have given to my order. Many, many thanks.

T T Carter -

I am writing to thank you for your letter. I have just received the replacement Magnolia stellata ‘Jane Platt’ and the Chaenomeles ‘Jet Trail’. It is just this kind of personal attention towards customers that encourages them not only to continue to patronise a company but also to recommend it to one’s friends, which I shall certainly do.

John Merrice -

I am writing to thank you for your letter. I have just received the replacement Magnolia stellata ‘Jane Platt’ and the Chaenomeles ‘Jet Trail’. It is just this kind of personal attention towards customers that encourages them not only to continue to patronise a company but also to recommend it to one’s friends, which I shall certainly do.

John Merrice -

My order has arrived safely today thanks to the excellent packaging. I am delighted with the quality of the three plants so thank you to all involved.

Diane Willcocks -

Thank you very much for the speedy despatch of my order of Hydrangeas and I should like to complement you on the expert packaging, there are several reputable Nurseries who could learn a lesson from you! I will be contacting you again soon with another order.

Ann Swatland -

Many thanks for the plant order which arrived safely on Thursday pm. As usual expertly packed. Curator Glasgow Botanic Gardens

Paul Matthews -

Just a quick congratulations on your wonderful plant care instructions and information. I was very impressed.

J Webb -