Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review

Just to let you know that my three trees arrived today in splendid condition. It is the real test of a company how they deal with a problem. So many thanks for your help.

Guy Mansford -

I recently received my order and just want to express my thanks for the prompt attention and delivery, which I greatly appreciate. The two boxes arrived with the plants looking just as though they had been collected straight from the nursery, what marvellous packing. Sincere thanks form a very satisfied customer.

E Achison Aiken, Co. Fermanagh -

I just wanted to thank you so much for the replacement Acer that arrived completely intact this time! I am so very please with the response from yourselves over this matter. Great service. The new Acer is a delight. I will definitely be ordering from you again. Thank you onCe again.

Lynda Hickman -

I would just like to thank you for a great service and speedy delivery on the two plants I ordered. I was very impressed at the way in which the plants were packed and the amount of time and effort that had gone into it. Many thanks again.

Margaret Chalmers, Midlothian -

Thank you for two very healthy, extremely well packaged plants delivered on time. Excellent plant and excellent service with a very competitive price! Will certainly use you again.

Pat Dixon -

Thank you for sending my latest order so quickly. The hydrangeas arrived in perfect condition and are beautiful, well established healthy plants – as plants always are when I get them from you. Thank you.

Mrs G M Waller, Norfolk -

A belated thank you for the plants you sent me towards the end of June. They are all thriving and I was very pleased with the quality of them. Hope to do business with you again soon. Regards.

Mr N Bailey, Dorset -


Burncoose Customer -

My card was refused by pay pal for some reason, so it took me a while to sort out but the lady on the phone was very helpful indeed thank you.

Burncoose Customer -

I was impressed both with the plants and with the speed of service. Thank you.

Burncoose Customer -

Nice site. I liked the photographs showing how the plants are packed for shipping. Its nice to know how they are packed.

Burncoose Customer -

None..... So glad to find your website.... Had been looking all over to find a way to ship hydrangeas to family in uk.....

Burncoose Customer -

easy to use website, - a pleasant experience!

Burncoose Customer -

easy and well descriptive web site

Burncoose Customer -

I love your beautiful catalogue and find it useful to refer to. I keep going back to it.

Burncoose Customer -

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