Maybe a very simple database of plants, conditions required, what soil they grow in, zone, and whether they need shelter, warmth, bog, etc. so that customers can see at a glance if a given plant will suit the situation they want to put it in.
Burncoose Customer. -
Good range of more unusual plants often unavailable on other websites
Burncoose Customer -
RECENTLY RECEIVED MY FIRST ORDER FROM YOU. PLANTS WERE IN SUCH GOOD CONDITION, PROBABLY THE BEST I HAVE HAD AND I SHOP A LOT ONLINE. VERY IMPRESSED.
Burncoose Customer -
I telephoned for some advice and met with a friendly and genuinely helpful response which a) reassured me that I'd made an appropriate choice and b) made it likely I'd visit your site next time I'm in the market (and no doubt needing advice again).
Burncoose Customer -
Only thatfirst choice plant was unavailable
Burncoose Customer. -
Slightly fuller information on plant characteristics and care. The site is geared people who know what they're doing. This is not me.
Burncoose Customer. -
At one time the website was experiencing problems but I left it for a while and it cleared. It was saying refer to webmaster.
Burncoose Customer. -
forgot my password but received immediate e-mail
Burncoose Customer -
You should allow people to opt out of the printed catalogue altogether and maybe have an electronic (paperless) option instead.
Burncoose Customer. -
more information on planting and care of plants would be helpful
Burncoose Customer. -
No problem, when I E mailed a question about size of plant I got a very quick reply.
Burncoose Customer -
None. Found site was very well thought through
Burncoose Customer -
Some idea of pot size on despatch Photos are generally good, but a enlarge facility would be even better.
Burncoose Customer. -
Whilst reviewing my basket, I found it difficult to go back to a DETAILED description of the individual plants I had chosen.
Burncoose Customer. -
I understand Guelder Rose is poison - you do not list this on your poison list.
Burncoose Customer. -
None it was very straightforward
Burncoose Customer. -
We are looking forward to visiting nursery & gardens whilst on holiday next spring. Very pleased with quality of plants & packing. Delivery provider is 1st class too.
Burncoose Customer -
None, although delivery charges on overseas orders aren't listed. Not that that matters to be honest!
Burncoose Customer. -
The plants are always excellent and carefully packaged- thank you!
Burncoose Customer -
more pictures so I can see both flower and overall plant shape
Burncoose Customer. -
I ordered this plant from someone last year,but could not remember who. I found out its name by a lot of hard work, but tried a few merchants before thankfully I found you.
Burncoose Customer. -
thank you for being very helpful
Burncoose Customer -
No problems, very easy to use!!!
Burncoose Customer -
already have your plants in my clients garden
Burncoose Customer -
As always, your staff have been very helpful with my order.
Burncoose Customer -
I telephoned to check availability and call was very well handled
Burncoose Customer -
thanks a lot for previously sending v good plants
Burncoose Customer -
Visited Caerhays a few years ago and wanted special anniversary gift from Cornwall and found website both of which are great.
Burncoose Customer -
Would definitely recommend you, but don't have anyone in mind at the moment.
Burncoose Customer -
Thought the site was great and hopefully we shall visit when next in Cornwall, pictures were beautifull.
Burncoose Customer -