Plants by mail order since 1984 - over 4,100 plants online today!
Burncoose Nurseries - part of the Caerhays Estate
Nursery & Gardens open: Mon - Sat 08.30 - 16.30(Office 09.00- 16.30) & Sun 10:00 - 16:00
Pop up café: Cafe now open Wed - Sun 10.00 to 15.00

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review


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  • Having dealt with you in the past I have come to know what type of service I can always expect. Great!

    Burncoose Customer. -

    I have been very satisfied with the delivery process from when I put in the order to when they arrived

    Burncoose Customer. -

    Good job!

    Burncoose Customer. -

    You can't really improve on the service which you already give, that is why I will continue to buy my plants from you whenever I can. The one thing that you don't ask in your survey is "are our plants competitively priced" and the answer to that is YES, So to sum up, Great Quality, Great Service, Great Price.

    Burncoose Customer -

    Your plants and the delivery is excellent! I order from you when I need anything new from the garden. Its always an exciting moment when a plant on my 'wish list' comes available. You are very good at notifying me. Thank you!

    Burncoose Customer -

    Don't see how delivery service can be improved; all was fine and the availability of unusual plants was especially welcome.

    Burncoose Customer. -

    Excellent to be able to buy plants unlikely to be found elsewhere (eg cornish camellias)

    Burncoose Customer. -

    Amazed (in a good way) by your efficiency and service - I ordered on Thursday afternoon, and received my delivery on Saturday morning at the other end of the country! The links to articles on plant care are also extremely helpful. Thank you very much.

    Burncoose Customer -

    Your website is full of helpful an interesting articles, its great to dip into. You seem to be a company who cares about your stock. I'v just ordered for the first time and am looking forward to my plant. The only problem is the list of beautiful plants you have, going to have to be very self controlled to use it!

    Burncoose Customer. -

    I find your website so helpful on so many occasions, So much so that I seldom look elsewhere, either for information or when purchasing.

    Burncoose Customer. -

    Your delivery service was excellent

    Burncoose Customer. -

    Arrived in good condition

    Burncoose Customer. -

    Hello, I was very impressed with the high quality of what I ordered, the way it was packaged and the swiftness with which it arrived. Excellent service! Thank you.

    Burncoose Customer -

    I love the nursery though someway from Essex, but the website is as easy to select plants I require as at the nursery itself. Plus the plants that arrive are as if I had selected them myself. Encore!

    Burncoose Customer -

    Very happy with everything and will use again

    Burncoose Customer. -

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