Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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Just received order of Dahne ‘Jacqueline Postill’ today in superb condition – not a leaf out of place! This is very important for me and my fellow employees, as it is a present for our boss. H has been looking for this plant locally with no success. It will be planted with a collection of other Daphne's and will be seen by over 2,000 visitors a year. So many thanks again and we will be studying your catalogue for future purchases.

Heather Medcraft, Fullers Mill -

Just a quick note to thank you for my order received yesterday. Beautifully and securely packed and the plants arrived in excellent condition.

Malcolm Cardy -

I recently ordered plants from yourselves. Having had difficulty with my computer I rang and was dealt with very efficiently and speedily by your staff. We were very impressed with the delivery having previously received an email notification and a telephone call from the carrier. Thank you for such excellent service.

Pat Ball -

We received our order last week. I thought you should know how VERY pleased we are with both items. As always they were most beautifully packed……no damage, not even the soil out of place. We could not be more pleased.

Audrey & Chris Russell, Dyfed -

Many thanks for your excellent service and the lovely plants – I will be ordering again from you in the future.

Ruth Orchard -

Many thanks for sending plants ordered. Excellent specimens, all have arrived in perfect condition thanks to exemplary packing. Most grateful for your care and attention.

Derek Adlam, Welbeck -

Plants arrived yesterday in beautiful condition very carefully packed. Thank you very much.

Helen Kirwan -

Just a short note to thank you for the excellent service I have received from you over the last year. You have been of tremendous help in enabling me to establish a new garden from scratch. It will take a few years to mature but the structure is now in place and I look forward to watching it develop. If and when I need further planting I shall be in touch. I have passed your name on to friends of mine.

R E Truss, N. Yorks -

Many thanks for the safe delivery of my order. It arrived this morning beautifully packed and strong, healthy plants. I shall be planting them as soon as the rain stops!

Trisha Minns -

Just to confirm that the plants arrived in good condition spot on time. I was very impressed by your service – not for the first time!

Baroness Fookes -

Plants received, first class service. Thank you.

Genny Wheeler -

We were pleasantly surprised at the speed at which you packed and despatched our latest order. The plants arrived within 48 hours of the order being received, extremely well packed and in excellent condition. Thank you for your confirmation telephone call and for the friendly and efficient way in which you processed my order. I will definitely be reordering when I restock my new garden in the future.

Alan Grigg, Powys -

Thank you for sending my recent order including many Acers. I am very pleased with the plants.

Mrs Aston -

I was very impressed by the packaging and quality of plants. Thank you.

Rosemary A Gordon, Norfolk -

I just wanted to let you know that the consignment of shrubs you sent me arrived yesterday lunchtime in excellent condition. I was very impressed by the thorough and careful way you packed them.

Andrew Tinson -