Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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Plants were incredibly securely packaged and arrived so promptly. Always loved the quality of the plants and the delivery service matches it.

Burncoose Customer -

Over the years I have bought many plants from you online and I have to say that they have always arrived promptly and in excellent condition. Not only that, but the quality of plant have always been to my expectations and that is why I will continue to buy from you, but my garden is getting a little full of trees and shrubs. You do of course offer an outstanding amount of unusual and rare species.

Burncoose Customer -

As this was my first experience of ordering plants from Burncoose, I did not know what to expect. From my first enquiry to the delivery on Friday, I was kept informed. My Cornus kousa and Belle Etoile had been carefully packed and arrived when expected. I felt valued as a customer.

Burncoose Customer -

The delivery service was excellent! Dispatched from the Burncoose nursery in Cornwall one day and reached us in Glasgow the next morning! Thank you ??

Burncoose Customer -

Very happy with all aspects of my purchase.

Burncoose Customer -

The firm was very good. The packaging is excellent. We are saving it for transporting our ducks! The box was the right way up and undamaged. The plants had clearly been carefully packed. The courrier was careful and considerate I could not improve it. .

Burncoose Customer -

Thank you for the information about plant toxicity (not many websites include this) The categories of plants are a bit different to find (eg, full list of magnolias) Overall, informative and I enjoy browsing and reading about plants. The plants I received so far were healthy and are thriving. Thank you.

Burncoose Customer. -

Thank you for help when I telephoned about my order.

Burncoose Customer. -

prompt and efficient service and healty plants. Thank you.

Burncoose Customer. -

I shall definitely be ordering again. The high-quality plants are well packed, and the delivery agent used extremely efficient, with excellent communication and real-time tracking.

Burncoose Customer -

Things seem to be working well. The plants were of an exceptional quality. Congratulations to all concerned.

Burncoose Customer -

Although I visit when possible most of my purchases are online. I buy plants from many sources but NONE exceed the quality of plants sent to me by Burncoose, and most cannot hold a candle. Eleven out of ten for your staff, the packaging and of course the plants.

Burncoose Customer -

I have been ordering from yourselves for some years, and have never been disappointed yet. Recently I have had two orders as far a field as Lancashire and Hertfordshire, but each time, the goods have arrived on time and beautifully packaged. It just goes to prove, you get what you pay for.

Burncoose Customer. -

Delivery was exemplary. The plants were top quality and had clearly not been tipped on their sides nor thrown about in transit, and had spent a minimum time with the carrier.

Burncoose Customer -

Thank you for the delivery of my plant. I have been pleased with your plants and your efficient delivery service.

Burncoose Customer. -

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