Customer Quotes

I had to ring you to complete the payment part pf the order otherwise it was very good

Burncoose Customer. -

Dear sir, I would like to complain about my experience with Burncoose Nurseries. I mean how dare you be so polite and helpful when I phoned to order my Fuchsia? All this efficiency is just a disgrace and not something I'm used to. And then, to add insult to injury, my plants arrived Just two days later.... Well wrapped, In perfect condition and according to my instructions. Whatever next?? I hope you have the decency to rectify the above atrocities before I place my next order with yourselves and that you have the courage to display this complaint on your website so as to deter others from having the same pleasant experience I endured. Yours pleasantly disgruntled of Brentwood, Dr. B. Bracken

Dr B Bracken -

Super amazing variety of plants, excellent easy to navigate website and love to be able to pay with PayPal. Look forward to receiving my first order. Thanks kelly

Burncoose Customer -

You have a wide selection and a provide good quality plants

Burncoose Customer -

Very efficient and good value

Burncoose Customer -

Thought the Magnolia tree very good value

Burncoose Customer -


Burncoose Customer -

Brilliant service. excellent quality of plants

Burncoose Customer -

As I am a novice gardener with a garden that needs completely replanting I found your border selections ideal - plus all the information regarding each plant was clear and helpful so I could easily select the most suitable plants for me. Yours is the best website I found for this. I now feel confident that I will have two new and exciting borders that will support bees and butterflies. Well done!

Burncoose Customer -

Steve was very helpful on the telephone

Burncoose Customer -

Always completely satisfied with your service and the quality of the plants, thank you.

Burncoose Customer -

Liked the quick delivery. Pleased that you listed bee and butterfly friendly plants.

Burncoose Customer -

No problems encountered - all very straightforward.

Burncoose Customer -

This is the second time I have ordered a hard to find plant so if someone was having difficulty tracking down a specific item I would send them to this website

Burncoose Customer -

Many thanks for the speed and efficiency delivering my order of Paulownia tomentosa. Regards.

Sonia Wood -

I have just finished putting in the absolutely first class roses. This now completes the long border all bought from you. They camE perfectly packed, I could not be more pleased and thank you and your staff for the care you have taken. Again thank you.

Philippa Mandeville -

I had to contact you to thank you for the superb way my plants arrived. They are now planted in my garden and look wonderful. Please thank whoever is responsible for packing as they do an excellent job.

Nick Cracknell -

Just to let you know that my three trees arrived today in splendid condition. It is the real test of a company how they deal with a problem. So many thanks for your help.

Guy Mansford -

I recently received my order and just want to express my thanks for the prompt attention and delivery, which I greatly appreciate. The two boxes arrived with the plants looking just as though they had been collected straight from the nursery, what marvellous packing. Sincere thanks form a very satisfied customer.

E Achison Aiken, Co. Fermanagh -

I just wanted to thank you so much for the replacement Acer that arrived completely intact this time! I am so very please with the response from yourselves over this matter. Great service. The new Acer is a delight. I will definitely be ordering from you again. Thank you onCe again.

Lynda Hickman -

I would just like to thank you for a great service and speedy delivery on the two plants I ordered. I was very impressed at the way in which the plants were packed and the amount of time and effort that had gone into it. Many thanks again.

Margaret Chalmers, Midlothian -

Thank you for two very healthy, extremely well packaged plants delivered on time. Excellent plant and excellent service with a very competitive price! Will certainly use you again.

Pat Dixon -

Thank you for sending my latest order so quickly. The hydrangeas arrived in perfect condition and are beautiful, well established healthy plants – as plants always are when I get them from you. Thank you.

Mrs G M Waller, Norfolk -

A belated thank you for the plants you sent me towards the end of June. They are all thriving and I was very pleased with the quality of them. Hope to do business with you again soon. Regards.

Mr N Bailey, Dorset -


Burncoose Customer -

My card was refused by pay pal for some reason, so it took me a while to sort out but the lady on the phone was very helpful indeed thank you.

Burncoose Customer -

I was impressed both with the plants and with the speed of service. Thank you.

Burncoose Customer -

Nice site. I liked the photographs showing how the plants are packed for shipping. Its nice to know how they are packed.

Burncoose Customer -

None..... So glad to find your website.... Had been looking all over to find a way to ship hydrangeas to family in uk.....

Burncoose Customer -

easy to use website, - a pleasant experience!

Burncoose Customer -

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Burncoose Nurseries: Gwennap, Redruth, Cornwall TR16 6BJ
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