My three shrubs were so well packed and arrived in absolutely perfect condition. I can't think of any way you could improve on that!!!
Burncoose Customer -
Your packaging for shipment has always been very good and you use a courier that seems more able to understand where rural addresses are and the best times to deliver to an office.
Burncoose Customer. -
I deal with several companies,with yourselves being almost at the top of the pile.So just maintain what you are doing delivery wise and you will remain there.
Burncoose Customer -
Excellent first-order experience - will be making many more in the future - Thank you! :-)
Burncoose Customer. -
I live in New Zealand and this is the second time that I have ordered NZ native plants to be delivered to friends in the UK as Christmas presents. It's been so easy to do this online and your service has been excellent. I just hope that the plants thrive in the UK as they do in Wellington!! Thanks you
Burncoose Customer -
Love your plants -so beautiful
Burncoose Customer. -
Cannot think how you can improve service. Excellent already.
Burncoose Customer. -
Very efficient service .. WD
Burncoose Customer. -
My tree arrived split and bent in transit and will probably die. I was very shocked, and emailed the nursery straight away. I received a very prompt response with a promise to send out a replacement tree free of charge, and that the dispatch team would raise the condition of my tree with the delivery company. I was pleased with this response and reassured me that this was an unusual occurence for the nursery.
Burncoose Customer -
Delivery charges a little expensive compared to others, but well worth it. First class each time I have ordered from you.
Burncoose Customer -
Excellent service - interesting nursery - great plants - will certianly use again
Burncoose Customer -
I am a repeat customer because I am always delighted with the quality of plants, price and promptness/overall experience of service.
Burncoose Customer -
As a professional gardener who orders a lot of plants online I'd say you've got the delivery side of things pretty much spot on. Appropriate sized boxes, no masses of shredded paper or polystyrene balls which may help fill the box but make a hell of a mess when the boxes are opened. From the numerous deliveries I've had from you I can't remember even a damaged leaf. Just keep doing what you do!
Burncoose Customer -
Keep doing what you are good at! selling plants :)
Burncoose Customer -
Superb, as always.
Burncoose Customer. -
Excellent
Burncoose Customer. -
Difficult to see how to improve it!
Burncoose Customer. -
Nice clear plant pictures and information on growth etc. The availability was useful along with the variety of plant pot sizes to be able to choose an affordable priced plant
Burncoose Customer. -
I use Burncoose for plants that I cannot find in local garden centres. You have an exceptional range of healthy plants that are a good size and grow well. The 2 camelias that I bought previously, have flowered throughout the winter.
Burncoose Customer. -
I love all the info you privide I watch the videos for advice Your site us always the first ok place I go if I want any information I find it do useful I have had a go at trying to root my own plants. I find it very rewarding when I have successfully managed to get plants gor free
Burncoose Customer. -
The service and quality of Plants that you give is First Class
Burncoose Customer. -
The videos are very helpful and informative.
Burncoose Customer. -
Excellent delivery service. Swift, dependable and very well packed
Burncoose Customer -
Very good packing, mainly recyclable, prompt communication and quick delivery. A great customer experience!
Burncoose Customer -
You are the tops for plants in my eyes
Burncoose Customer -
Came next day, delighted!! Safely packaged, perfect. Thanks so much
Burncoose Customer -
You were brilliant. Thank you.
Burncoose Customer. -
I am a long standing repeat customer and I think that speaks for itself. I am sure I will be back to buy more plants in Spring.
Burncoose Customer. -
Delivery service is excedllent
Burncoose Customer. -
Service is perfect.
Burncoose Customer. -