Seemed to get stuck in a loop. Had to telephone. Telephone service was excellent.
Burncoose Customer -
Staff on phone friendly & helpful.
Burncoose Customer -
None. Would have liked all plants to be available but nature doesn't allow that. Customers need to do all they can to keep your excellent nursery flourishing in these very difficult times.
Burncoose Customer -
So far am impressed with how you have kept in touch and look forward to receiving my new tree.
Burncoose Customer. -
Always very helpful and obliging
Burncoose Customer. -
Facebook & Instagram & LinkedIn
Burncoose Customer. -
Its very easy to use your website when the internet here works, but it's very patchy
Burncoose Customer. -
Very good nursery , huge range of plants , particularly Magnolias , you're mentioned in the World of Magnolias by Callaway.D.J.as a specialist Magnolia supplier.
Burncoose Customer -
I couldn’t complete payment for an order. The website instructed me to call so I did and everything was sorted
Burncoose Customer. -
I like your system of getting an E mAil when rare plants become available As always your telephone staff are very calm and very helpful
Burncoose Customer -
Best Online Nursery in the UK due to clarity of web site and unusual plants trees etc. I miss being able to talk to STeve about my order!
Burncoose Customer -
Took delivery perfect plants well packaged Thank you.
Burncoose Customer -
Best Online Nursery in the UK due to clarity of web site and unusual plants trees etc. I miss being able to talk to STeve about my order!
Burncoose Customer. -
Good quality plants!
Burncoose Customer. -
also it was good to be able to add a gift card as I was buying for a family member who has been ill
Burncoose Customer. -
Quality of plants is superb, I have a great Norman Hadden Cronus I bought from you and recently bought tropical type plants all of which have been great also. Good communication, fast delivery, plants arrive well packaged and have never received any damaged, over all a great company to deal with.
Burncoose Customer -
Burncoose is a great nursery - not many of these left now.
Burncoose Customer -
Previous garden used plants from your nursery
Burncoose Customer. -
The quality of the plants is excellent and they arrive beautifully packed in perfect condition.
Burncoose Customer -
Was nice to deal with you on the phone when I rang for information
Burncoose Customer -
Your colleague who took my order was very helpful and friendly, she spent time looking for a particular hydrangea that I couldn't name. It is good to be able to speak to someone rather than just filling in forms that do not always have the information that you need. This in turn gave me the confidence to put my order through. Many thanks for that.
Burncoose Customer -
Repeat re charmingly helpful lady on phone
Burncoose Customer -
None superstar lady on phone
Burncoose Customer. -
very friendly staff on the end of phone when a question needs answering .
Burncoose Customer -
The extra info is excellent. For example, Was give some rare magnolia seed and really appreciated your instructions on sowing it
Burncoose Customer. -
Just to tell you my order delivered early this morning. Excellent plants and service, thank you.
Burncoose Customer -
As with previous orders we have been delighted with plant quality, the speed of service and the ingenious way you package to prevent damage in transit.
Burncoose Customer -
Just to say thank. My plants have arrived, safe and well, beautifully packaged.
Burncoose Customer -
Thank you so much for such prompt service, excellent quality of the plants and helpful driver.
Burncoose Customer -
My order arrived and everything was absolutely gorgeous and at the peak of health. Thank you!
Burncoose Customer -