Customer Quotes

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I didn't realise there was a click and collect option - this only showed up when I went through the order process. Can you make this a delivery option? It meant I delated placing the order till I sent a query and got a reply...meaning my click and collect was later than I wanted! The query reply was excellent, quick and to the point

Burncoose Customer. -

Spoilt rotten for choice !

Burncoose Customer. -

If I want information on any tree or shrub I automatically first look on your most helpful site

Burncoose Customer -

Website is very helpful once plant found

Burncoose Customer. -

Very helpful member of staff on telephone

Burncoose Customer. -

The option to be notified when plants become available is very useful.

Burncoose Customer. -

i am just so happy that you responded to my request to let me know when the Edelweiss Lavender was in - thank you

Burncoose Customer -

I love the range of plants you have at reasonable prices. I've been very happy with previous orders so I came back for more.

Burncoose Customer -

Wonderful choice of plants.

Burncoose Customer. -

A great choice of plants, good website and always excellent service and good quality plants

Burncoose Customer -

You continue to impress with the quality of your plants & your service

Burncoose Customer -

Good service & lovely plants.

Burncoose Customer. -

Really appreciated the back-in-stock feature. Ordered my Pittosprum immediately when the reminder came through.

Burncoose Customer -

Really appreciated the back-in-stock feature. Ordered my Pittosprum immediately when the reminder came through.

Burncoose Customer -

Excellent email alert system of OOS items.

Burncoose Customer. -

Conversation with Steve re click and collect more than 7 days from order. Dotted very satisfactorily. Thank you

Burncoose Customer -

Thank you for the catalogue you sent with the order. My daughter in law is a novice gardener so it is useful to share for ideas

Burncoose Customer. -

Excellent quality plants with useful information on growth and care on website. Carefully packaged for delivery

Burncoose Customer -

The plant finder filter takes a reload for every filter you apply. I really like it and the level of information that you give

Burncoose Customer. -

The website provides very useful information on each plant, size of pot, and everything else neede, really useful.

Burncoose Customer. -

I have seen a wonderful improvement in your on-line ordering system, mostly due, I think, to the amazing upgrade in your Nursery practice.

Burncoose Customer. -

Steve was very helpful, thank you very much.

Burncoose Customer -

the thing I really like about you (apart from the wide selection of high quality plants) is the ease with which I can find what I want and the amount of details about the plant - hardiness, ultimate height etc

Burncoose Customer -

None, a really well designed website.

Burncoose Customer. -

thought the growing guide was a good idea, I've printed it off.

Burncoose Customer. -

I bought plants from you after visiting Caerhays (to view Mineral collection) and the. Visiting the Burncoose Nursery. Pants I have received by post have all been of excellent quality and well package for transit. Failures due to my siting/care and/or lack of badger protection.

Burncoose Customer. -

I live in east Kent, so Burncoose plants have to cross England to reach me. But they do, arriving in excellent condition and carefully wrapped. Can’t fault the standard of service or quality of produce.

Burncoose Customer -

many orders/ excellent service at all times

Burncoose Customer -

Thanks for not abandoning Northern Irish consumers. I know the new ‘border’ jabs made things more difficult

Burncoose Customer -

Thank you for quality plants and shrubs.

Burncoose Customer. -

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Visit the Caerhays Castle website
Order the 2022 Burncoose Catalogue
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Burncoose Nurseries: Gwennap, Redruth, Cornwall TR16 6BJ
Telephone: +44 (0) 1209 860316 Email: info@burncoose.co.uk
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