Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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Many thanks for sending the replacement Cytisus Battandieri; it arrived yesterday in wonderful condition. I appreciate your prompt attention. Your plants are excellent quality and first class value. I am sure I shall purchase from you again, thanks for your prompt and professional response. Kind regards.

Maggie Manders -

Excellent service, very nice plants arrived on 8th July, will be pleased to deal with you again.

I Lockhart -

Just to let you know I received my Olearia today. We live in the Orkney Islands in the far north of Scotland and when I placed my order I thought I was taking a big gamble and just hoped the plant would be okay after its long journey. I should not have worried; it looks as fresh as can be as if it had been freshly planted for me. Thanks must obviously go to the gardeners for growing such strong plants but also to the packers who made sure it was happy and comfortable for its long, dark journey north. I hope it will be very happy in its new home! I will have absolutely no hesitation in purchasing again from you in the future. Thanks to you all once again

Jacky Smith -

I would like to thank you for a prompt efficient service. I am pleased to have received healthy looking plants, which were well wrapped and as ordered. I look forward to doing business with you again.

Mrs Vreni Hankins -

It seems very comprehensive

Burncoose Customer. -

My intial enquiry was made by phone as I was looking for a Cercis Canadensis for my parents Ruby anniversary. The gentleman I spoke to was extermely helpful..... thank you

Burncoose Customer -

Having just visited your nursery for the first time just over two weeks ago, I found the staff very helpful and courteous, especialy the young lady who managed to identify the POPULUS candicans 'Aurora' which I have been trying to find since, to replace the one we had was ruined by a carless helper who went to close with weed killer. Many thanks once again and kindest regards Mr & Mrs Rawlinson

Burncoose Customer. -

Only problem was choosing which plants to buy as there is so much to choose from!

Burncoose Customer -

Orders always come very well packed and very good quality plants. Very helpful staff for advice by telephone.

Burncoose Customer. -

As soon as my wife saw the name of your business in the screen which google found she said, "They are a really good firm, we will go to their site". My wife attended a horticulture course at Easton College, Norfolk, and heard of you there.

Burncoose Customer. -

I have never used this site before, but found searching for plants easier than on some other sites.

Burncoose Customer. -

very pleased with the first lot of plants ordered from you and hope today's order is as good

Burncoose Customer -

Just an observation that, thankfully, you don't overpack the plants!

Burncoose Customer. -

Order arrived as expected with one omission

Burncoose Customer. -

You have some unusual and interesting plants for difficult conditions. My garden is on the coast with thin chalky soil and few plants will thrive here; you help make it more attractive and diverse.

Burncoose Customer -